Case Manager

Akua Behavioral Health • Costa Mesa, CA

4d

About The Position

The Case Manager in a Substance Use Prevention Treatment (SUPT) Program combines clinical and administrative work with client-centered care. The role includes conducting ASAM assessments and managing daily billing in the Smart Care Electronic Health Record (EHR) platform. The Case Manager develops individualized care and treatment plans, facilitates psychoeducational groups, connects clients with services, monitors and supports their progress, and contributes to coordinated treatment and discharge planning. The role also requires accurate, timely documentation in accordance with program and regulatory requirements, including Drug Medi-Cal guidelines, and effective response to crises.

Akua Behavioral Health provides mental health and substance abuse treatment at licensed and accredited facilities throughout Northern and Southern California. Its care combines Western evidence-based treatment with holistic Eastern traditions, with the goal of supporting clients’ recovery and transformation.

Requirements

• CADC or higher, or SUDCC or higher certification.
• At least 1 year of experience in substance abuse and at least 1 year of behavioral healthcare experience.
• Valid California Driver’s License.
• Current health screen/physical and TB test clearance.
• Current CPR/First Aid certificate.
• Ability to pass Live Scan.
• At least 2 years of freedom from chemical dependency.
• Strong sense of ownership and accountability.
• Desire to apply medical knowledge or nursing skills in a behavioral health setting.
• Compassion toward clients and employees.
• Emotional stability under pressure.
• Exemplary professional conduct and ethics.

Responsibilities

• Conduct comprehensive ASAM assessments covering clients’ strengths, needs, and mental health, substance use, medical, social, and environmental factors.
• Develop personalized treatment plans focused on clients’ recovery goals, psychosocial rehabilitation, and vocational goals, using motivational interviewing and supportive counseling.
• Lead psychoeducational groups on recovery, relapse prevention, and independent living skills.
• Connect clients with appropriate resources and services, including mental health treatment, substance abuse counseling, medical care, housing assistance, and vocational support.
• Maintain regular contact with clients, provide support and encouragement, intervene in crises as needed, and assist the primary therapist in motivating clients to engage in treatment.
• Collaborate with therapists, licensed vocational nurses, clinical technicians, and other treatment professionals to coordinate care.
• Keep referral partners informed of clients’ progress and discharge plans.
• Maintain accurate and timely documentation of client progress, interactions, and services in accordance with program and regulatory requirements, including Drug Medi-Cal guidelines.
• Respond to crises, de-escalate situations, and coordinate with emergency services when necessary.
• Verify client attendance; observe and evaluate treatments and responses; advocate for needed services and entitlements; obtain resources; intervene in crises; and provide personal support.
• Maintain client records by reviewing case notes and logging events and progress.
• Communicate client progress through weekly interdisciplinary meetings and evaluations, sharing results and obstacles with the therapeutic team and family and identifying treatment influences.
• Provide educational resources to improve staff competence, balance work requirements with learning opportunities, and evaluate how learning is applied to treatment results.
• Perform other duties as assigned.

Benefits

• Health insurance, including medical, vision, and dental coverage.
• PTO for vacation and sick leave.
• Equity shares through an ESOP.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed