Case Manager Mental Health/Substance Use

Horizon Behavioral Heal•Lynchburg, VA

About The Position

The Case Manager promotes and supports individuals who are at risk of developing, or who have, mental health and/or substance use issues. Services include assessment, monitoring, linking individuals to services, supportive-level counseling, education, and advocacy. Case management may also be provided as needed to a small number of priority-population women with substance use disorders. The role is full-time, 37.5 hours per week, Monday through Friday, 8:30 a.m. to 5:00 p.m. The position serves locations in Lynchburg, Amherst, Bedford, and Appomattox, Virginia. Compensation depends on experience.

Requirements

  • A bachelor’s degree from an accredited college or university in an applicable human services field, or relevant education demonstrating the required knowledge, skills, and abilities.
  • At least one year of relevant work experience in mental health, developmental disability, and/or substance use with the identified population, or an equivalent combination of education, training, and experience.
  • Knowledge of community services, systems, and programs, including primary health care, support services, eligibility criteria, intake processes, community resources, and mental health, developmental disability, and substance use treatment programs.
  • Knowledge of serious mental illness, developmental disabilities, and substance use, including relevant clinical and developmental issues.
  • Knowledge of assessment types, including functional assessments, and their use in service planning.
  • Knowledge of treatment modalities and intervention techniques, including behavior management, independent living skills training, supportive counseling, family education, crisis intervention, discharge planning, and service coordination.
  • Knowledge of the service-planning process and the major components of a service plan.
  • Knowledge of medication use in the care or treatment of the population served.
  • Knowledge of applicable federal and state laws, state regulations, and local ordinances.
  • Ability to identify and document needs; develop individual service plans using assessment and other information; locate resources; coordinate services; maintain effective working relationships; and work independently under general supervision.
  • Valid Virginia driver’s license and ability to drive.
  • Ability to participate in and successfully pass behavioral intervention training, including verbal de-escalation and physical skills techniques.
  • Willingness and availability to work modified schedules, including weekends and holidays, as required.
  • Ability to demonstrate positive regard for individuals and families, respect privacy, avoid stereotypes, and support individuals’ capacity for growth and risk-taking.

Responsibilities

  • Assess and monitor individuals’ needs and link them to appropriate services.
  • Provide supportive-level counseling, education, and advocacy.
  • Identify and document individuals’ needs for resources, services, and other supports.
  • Use information from assessments, evaluations, observation, and interviews to develop individual service plans.
  • Identify community and established-system resources to meet individuals’ needs, and document how services, resources, and natural supports can help achieve personal habilitative, rehabilitative, and life goals.
  • Coordinate services provided by public and private providers.
  • Build and sustain ongoing relationships with individuals receiving services and demonstrate positive regard for individuals and their families.
  • Work as a team member and maintain effective inter- and intra-agency relationships, while also performing duties independently under general supervision.
  • Travel to Horizon worksites and other locations as needed, including transporting clients and providing services at other locations.
  • Attend trainings and Horizon meetings, which may require travel to Horizon sites.
  • Participate in and successfully pass behavioral intervention training, including verbal de-escalation and physical skills techniques for use with consumers as needed.
  • Work modified schedules, including weekends and holidays, when required.

Benefits

  • Participation in the Virginia Retirement System (VRS).
  • Options for life, health, dental, and vision insurance.
  • Generous annual leave, separate sick leave, and paid holidays.
  • Annual wellness programs.
  • Clinical sites approved for NHSC/HRSA clinical student loan repayment and qualifying for Public Service Loan Forgiveness (PSLF) and Behavioral Health State Loan Repayment (BHLRP) programs.
  • Discounts at some local universities for continuing education.
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