Banquet Server Jobs

About The Position

Requirements

• High school diploma or equivalent, and/or experience in a hotel or related field preferred.
• Ability to work flexible and sometimes long hours.
• Ability to exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during the entire shift.
• Effective listening, understanding, and clarification of concerns raised by employees and guests.
• Ability to multitask and prioritize departmental functions to meet deadlines.
• Attentive, friendly, courteous, and service-oriented approach when interacting with guests and employees.
• Effective problem handling, including anticipating, preventing, identifying, and solving problems.
• Ability to show initiative by anticipating guest or operational needs.

Nice To Haves

• Experience in a hotel or related field.

Responsibilities

• Perform preparatory tasks and side work to ensure guests are served promptly and efficiently.
• Read and understand Banquet Event Orders (BEOs), including the assigned function’s menu, food and beverage offerings, allergens, and dietary restrictions.
• Maintain knowledge of each function’s menu and provide accurate descriptions.
• Know event details, the main event contact, and VIPs.
• Serve guests in a friendly, courteous, and professional manner according to hotel standards.
• Respond to guest problems, complaints, and accidents, and communicate with management when necessary.
• Prepare the room according to the BEO and the requirements of the meal function.
• Set tables according to hotel standards.
• Keep the banquet storeroom neat and orderly and stocked with appropriate food-service supplies.
• Clean banquet spaces after functions and store and restock equipment and supplies properly.
• Follow money-handling procedures when serving guests.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program (EAP)
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law