Banquet Server

21c Museum Hotels • Durham, NC

4d

About The Position

The Event Server provides customer-focused service during hotel and restaurant events while promoting 21c Museum Hotels. The role requires thoroughness, flexibility to perform different tasks within the department, and the ability to serve a diverse clientele and work effectively with teammates or independently, depending on event size.

The Event Server carries out event setup, service, and teardown according to event documentation and direction from the Event Captain. Responsibilities include taking guest orders, serving food and beverages, clearing tables, following the applicable service procedures, and maintaining knowledge of event offerings and hotel services. The server reports to the Event Captain or Event Manager.

Requirements

• Responsible, dependable, and punctual.
• Basic math skills.
• Strong communication skills, including the ability to speak, read, and understand English.
• Clean and professional appearance.
• Enthusiasm for 21c Museum Hotels.
• Must pass a background check.
• Able to carry a full cocktail tray comfortably.
• Able to stand and walk for long periods.
• Able to lift at least 50 pounds.

Nice To Haves

• Beverage knowledge, particularly spirits, beer, wine, and bourbon.

Responsibilities

• Execute events alongside other Banquets and Catering teammates.
• Coordinate with Event Captains and the Event Manager during functions to support excellent event service.
• Set up and tear down events according to the BEO, request sheet, and Event Captain’s direction.
• Provide excellent customer service to all hotel and restaurant guests, including those not attending the event.
• Take guest orders, serve food and drinks, and clear tables as needed.
• Follow the steps of service for each type of event.
• Demonstrate knowledge of Banquets and Catering procedures, terminology, and techniques.
• Know the ingredients of food and beverage items served or available for the function.
• Know the hours, features, and services offered by 21c Museum Hotels.
• Maintain a positive, proactive, and motivated attitude.
• Work as part of a team for large events and independently for smaller meetings.
• Report to work on time and ready for the scheduled shift.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed