Banquet Server, On-Call

Sonesta Hotels • Houston, TX

4d

About The Position

The Banquet Server provides food and beverage service at banquets, weddings, meetings, conferences, and other special events. The role supports event setup, service, transitions, and breakdown while helping deliver a welcoming, seamless, and memorable guest experience. It involves working with Banquet Captains, Culinary teams, Bartenders, and Food & Beverage leadership in a fast-paced hospitality environment and maintaining cleanliness, food safety, sanitation, responsible alcohol service, and hotel operating standards.

Requirements

• Strong communication, teamwork, and guest service skills, with a friendly and professional attitude.
• Ability to multitask and thrive in a fast-paced hospitality and event environment.
• Strong attention to detail, presentation, cleanliness, and operational standards.
• Ability to work flexible schedules based on event timing, including evenings, weekends, holidays, and late-night functions.
• Positive attitude, strong work ethic, and willingness to support the team wherever needed.
• Passion for hospitality, teamwork, guest engagement, and creating memorable event experiences.

Nice To Haves

• Previous banquet, restaurant, hotel, catering, hospitality, food service, or customer service experience.
• Knowledge of banquet service standards, food safety procedures, and responsible alcohol service practices.

Responsibilities

• Provide friendly, professional, and attentive food and beverage service during banquets, weddings, meetings, conferences, and special events.
• Set up, maintain, and break down banquet rooms, buffets, dining stations, and event spaces according to event specifications and service standards.
• Serve food and beverages efficiently while maintaining presentation, timing, and hospitality standards.
• Assist guests with requests, answer questions, and contribute to a welcoming event experience.
• Coordinate with Banquet Captains, Culinary teams, Bartenders, and Food & Beverage leadership to support event execution.
• Maintain cleanliness and organization in banquet spaces, service stations, and back-of-house areas.
• Follow food safety procedures, sanitation standards, responsible alcohol service guidelines, and hotel operational policies.
• Assist with buffet replenishment, tray passing, table service, beverage service, and event transitions as needed.
• Support high-volume event operations while maintaining professionalism, efficiency, and guest service.
• Help create a positive, team-oriented, guest-focused atmosphere aligned with Sonesta’s People People culture.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account (HSA) with company match
• 401(k) retirement plan with company match
• Paid vacation and sick time
• Paid parental leave
• Company-paid life insurance
• Company-paid short-term and long-term disability
• Hospital indemnity, critical illness, and accident insurance
• Educational assistance
• Sonesta hotel discounts
• Additional perks and employee discounts

What This Job Offers

• Education Level: No Education Listed