Banquet Server - On-Call

Sonesta Hotels•Chicago, IL

About The Position

A Banquet Server serves food and beverages to guests at venues or catering events. The role includes greeting guests and taking orders, delivering the correct drinks and dishes, and refilling beverages as needed. The server provides exceptional customer service throughout the event to support a high standard of guest satisfaction.

Responsibilities

  • Assist with the complete setup and breakdown of the banquet area.
  • Relay food and beverage orders.
  • Maintain a high level of cleanliness and awareness of sanitary practices.
  • Anticipate guests’ needs and exceed customer service expectations.
  • Maintain composure in a fast-paced environment.
  • Relay important information about orders, allergies, and special requests to the appropriate person.
  • Respond urgently and appropriately to concerns.
  • Maintain a professional appearance and mannerisms.
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