BANQUET SERVER

The Pueblo of Sandia•Albuquerque, NM

4d•$6 - $7•Onsite

About The Position

The Banquet Server delivers service to guests during banquet events, conferences, and special occasions. The role serves food and beverages efficiently, maintains cleanliness and organization in banquet areas, and upholds professional service standards. The employer’s philosophy emphasizes integrity, fairness, collaboration, communication, and recognition of performance excellence. The position requires following banquet event orders, service policies, and management instructions; providing courteous and timely guest service; preparing and resetting event rooms; stocking service areas; and returning equipment to storage. Team members are expected to attend scheduled shifts reliably, participate in daily stand-up meetings, complete required computer-assisted training, and work collaboratively to provide a high-quality guest experience. Work is performed indoors and outdoors, with exposure to temperature extremes, inclement weather, noise, smoke, dust, odors, and other hazards. Duties can involve extended periods of walking and standing, uneven surfaces, and lifting at least 30 pounds and pushing or pulling up to 100 pounds. Work hours may change, and nights, weekends, holidays, split shifts, and overtime may be required.

Requirements

Must be at least 21 years of age.
Ability to follow written and oral instructions.
Ability to work in a fast-paced environment with a sense of urgency.
Ability to deal effectively and professionally with the public and attend to customer needs.
Excellent customer service skills.
Ability to lift and balance heavy trays of food above the shoulder.
Ability to maintain high standards of personal hygiene.
Ability to work harmoniously and professionally with coworkers and supervisors.
Must successfully complete the New Mexico Food Handlers Course within 30 days of hire.
Must obtain and maintain a New Mexico Alcohol Server’s License.
Must pass a stringent background investigation.
Must complete pre-employment and random drug screening.
Must be able to lift at least 30 pounds and push or pull 100 pounds.
Must be available to work nights, weekends, holidays, split shifts, and overtime as needed.

Nice To Haves

High school diploma, GED certification, or equivalent.
Food or beverage service experience; the stated experience amount is unclear in the posting.

Responsibilities

Serve at food and beverage functions in accordance with banquet event orders, service policies, and management instructions.
Provide friendly, professional, courteous, and timely service to guests throughout events.
Greet guests at assigned tables and provide service throughout the event.
Assist with setting banquet rooms using the appropriate linen, silverware, china, and glassware.
Stock service areas with supplies, including coffee, food, tableware, and linens.
Bus tables during and after service, including removing, replacing, and clearing items.
Assist with clearing banquet rooms and resetting or refreshing rooms for subsequent events.
Participate in daily stand-up meetings and complete required computer-assisted training on time.
Return equipment to proper storage areas and maintain cleanliness and organization.
Work collaboratively with other team members to provide high-quality guest service.
Respond courteously and attentively to guest inquiries, demonstrate empathy when issues arise, and resolve issues in a timely manner.
Maintain knowledge of products and services and build respectful, confident relationships with guests.
Perform additional job-related functions as assigned.
Report to work punctually and regularly according to the assigned schedule and attendance policy.