Banquet Server Jobs

About The Position

Requirements

• Must be able to speak, read, write, and understand the primary language used in the workplace.
• Requires good communication skills, verbal, written and electronic.
• Must have excellent leadership capability and customer relations skills.
• Must be detail oriented with outstanding organizational and communication skills.
• Must possess basic computer skills.
• Must possess basic computational ability.
• Ability to analyze, foresee user needs, and makes judgments to ensure proper tools are provided at property level.
• Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
• Knowledgeable about basic function of Windows OS, MS Office, PMS, and POS.
• Self-driven and able to work independently.
• Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.
• Knowledge of table and bar service.
• Knowledge of appropriate table settings and service ware.
• Ability to describe all menu items and methods of preparation.
• High school or equivalent education required.
• 1 to 3 years of high-volume banquet service experience required.
• Must be at least 21 years of age to serve alcohol.
• Safe Server Alcohol & Food certification required.
• Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position.
• Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment.
• Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities.
• Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
• Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel.
• In addition, attendance at all scheduled training sessions and meetings is required.

Nice To Haves

• Hotel/resort banquet experience preferred.

Responsibilities

• Cleans and sets up meeting rooms and banquet functions per specifications.
• Vacuums floors, cleans walls, and windows/mirrors.
• Responsible for the proper storage of meeting room supplies.
• Services every meeting room by emptying trash, removing dirty plates, cups, linens, and glasses, and replace as necessary.
• Straightens all chairs.
• Replenishes water as specified or requested.
• Clears tables, trays, and returns all equipment to respective areas.
• Serve guests food and drinks during events as required.
• Be able to answer questions related to buffet or menu.
• Checks all china, glassware, glassware, silverware, and linen items needed for the event.
• Be aware of all upcoming groups and major conventions.
• Read all assigned banquet menus and ask if specific items are unclear.
• Ensure that food is served at the appropriate temperature, and that the entrée is placed properly on table.
• Responsible for the proper handling of all equipment, i.e., china, glassware, silverware, linen, and props, ensuring proper storage after use.
• Assist all guests professionally and courteously, with the highest quality of standards for customer service.
• Keeps service corridors, pre-function space, and storage areas clean, organized and unobstructed.
• Upon customer request, locates and delivers convention material to designated location.
• Participate in the deep cleaning of the outlet.
• Ensures service corridor safety by transporting all equipment in the proper manner.
• Ensures that all spills and breakage are attended to immediately and proper safety procedures are followed.
• Perform other related duties, including organization, general cleaning, and inventory.
• All other duties assigned by manager or supervisor.
• Assist with any guest inquiry.
• Follow all company and safety and security policies and procedures.
• Report maintenance problems, safety hazards, accidents, or injuries.
• Perform other reasonable job duties as requested by direct and indirect Supervisors.

Benefits

• All staff Members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards.
• Refer to the property specific required grooming and uniform standards policy.