Banquet Server, On-Call

Sonesta International Hotels Corporation•Houston, TX

About The Position

Sonesta International Hotels is seeking an on-call Banquet Server to provide food and beverage service at events such as weddings, galas, conferences, meetings, and celebrations. The role supports event setup, service, and breakdown while helping deliver a welcoming, polished, and memorable guest experience. It is suited to someone who enjoys fast-paced hospitality work, teamwork, and guest service. The server coordinates with banquet, culinary, bar, and food and beverage teams; maintains clean and organized event and service areas; and follows food safety, sanitation, alcohol service, and hotel operating policies. Work schedules are flexible according to event needs and may include evenings, weekends, holidays, and late-night functions. Other duties may be assigned.

Requirements

  • Strong communication, teamwork, and guest service skills with a friendly and professional attitude.
  • Ability to multitask and thrive in a fast-paced hospitality and event environment.
  • Strong attention to detail, presentation, cleanliness, and operational standards.
  • Ability to work flexible schedules based on event timing, including evenings, weekends, holidays, and late-night functions.
  • Positive attitude, strong work ethic, and willingness to support the team wherever needed.
  • Passion for hospitality, teamwork, guest engagement, and creating memorable event experiences.

Nice To Haves

  • Previous banquet, restaurant, hotel, catering, hospitality, food service, or customer service experience.
  • Knowledge of banquet service standards, food safety procedures, and responsible alcohol service practices.

Responsibilities

  • Provide friendly, professional, and attentive food and beverage service during banquets, weddings, meetings, conferences, and special events.
  • Set up, maintain, and break down banquet rooms, buffets, dining stations, and event spaces according to event specifications and service standards.
  • Serve food and beverages efficiently while maintaining presentation, timing, and hospitality standards.
  • Assist guests with requests, answer questions, and help create a welcoming and memorable event experience.
  • Coordinate with Banquet Captains, Culinary teams, Bartenders, and Food & Beverage leadership to support event execution.
  • Maintain cleanliness and organization in banquet spaces, service stations, and back-of-house areas.
  • Follow food safety procedures, sanitation standards, responsible alcohol service guidelines, and hotel operational policies.
  • Assist with buffet replenishment, tray passing, table service, beverage service, and event transitions as needed.
  • Support high-volume event operations while maintaining professionalism, efficiency, and guest service.
  • Help create a positive, team-oriented, guest-focused atmosphere aligned with Sonesta’s People People culture.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance
  • Health Savings Account (HSA) with company match
  • 401(k) retirement plan with company match
  • Paid vacation and sick time
  • Paid parental leave
  • Company-paid life insurance
  • Company-paid short-term and long-term disability
  • Hospital indemnity, critical illness, and accident insurance
  • Educational assistance
  • Sonesta hotel discounts
  • Additional perks and employee discounts
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