On Call Banquet Server - The Eddy Taproom & Hotel

The Eddy Taproom & Hotel • Golden, CO

3d

About The Position

The On-Call Banquet Server at The Eddy Taproom & Hotel sets up assigned tables for banquet functions and provides attentive, enthusiastic service to guests. Duties include serving alcoholic and non-alcoholic beverages and food orders, completing pre-function side work, and following service standards and Banquet Event Order details. The role requires attention to guest needs, familiarity with liquor liability laws, and careful table setup and tray carrying.

Requirements

• At least six months of experience.
• Two years of previous customer service experience is listed, preferably in a similar setting, with working knowledge of food and beverage service.
• Must meet the legal age requirement to serve alcohol.
• TIPS certification required.
• Able to work varied shifts, including weekday evenings, weekends, and holidays.
• Able to create a friendly environment, work in an empowered and fast-paced setting, and multitask while ensuring accuracy.

Nice To Haves

• Previous customer service experience in a similar setting and working knowledge of food and beverage service are preferred.

Responsibilities

• Complete pre-function side work as designated by the Banquet Captain and/or Banquet Managers.
• Perform service standards efficiently and properly to exceed guest and co-associate expectations.
• Attend proactively to guests' needs during functions and function-related duties.
• Learn and follow liquor liability laws.
• Follow all details described in Banquet Event Orders (BEOs).
• Set tables to specifications, carry trays, and provide excellent customer service.
• Serve alcoholic and non-alcoholic beverages and food orders to guest tables.

Benefits

• Group medical, dental, vision, life, and disability benefits for full-time team members.
• Pre-tax healthcare and dependent care reimbursement plan for full-time team members.
• Employee assistance program for full-time team members.
• Paid time off and sick time for full-time team members.
• 401(k) plan with company match for full-time team members.
• Team member free room night program for full-time team members.
• Colorado Family and Medical Leave Insurance Program (FAMLI) for full-time team members.
• Free parking.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed