Banquet Server

American Golf Corporation•Oxnard, CA

About The Position

The Banquet Server greets, assists, and serves guests and members at special functions and events. The role supports Banquet Managers in delivering a positive guest experience and requires effective communication, strong customer service, and the ability to maintain composure in a fast-paced environment. The position involves preparing banquet rooms, attending pre-event roll call meetings, serving beverages and courses in order, clearing used service items, replenishing beverages, and checking guest satisfaction. The server must follow applicable laws and corporate requirements for serving alcoholic beverages. Schedules vary according to business needs and may include evenings, weekends, and holidays. The work requires regular movement throughout the venue and extended periods of standing and walking. Duties may involve reaching, bending, and lifting or carrying items weighing up to 30–50 pounds, as well as occasional table resets or furniture movement. The environment may include loud noise, cleaning products, hot or cold food and beverages, and fast-paced conditions.

Requirements

  • Must be of legal age to sell and serve alcoholic beverages; provide an applicable state card or certificate if required by state law.
  • Effective communication skills.
  • Strong interpersonal and customer service skills.
  • Ability to maintain composure in a fast-paced environment.
  • Ability to meet the position’s physical demands, including extended standing and walking and occasional lifting or carrying items weighing up to 30–50 pounds.

Nice To Haves

  • High school diploma or equivalent experience preferred.

Responsibilities

  • Assist Banquet Managers in welcoming, serving, and providing a positive experience to members and guests during banquet functions.
  • Set up the banquet room as requested by the supervisor, including glassware, service ware, and linen.
  • Attend roll call meetings before banquet kick-off to learn responsibilities and expectations.
  • Serve beverages and menu courses in the appropriate order.
  • Remove plates, service ware, and glassware as guests and members finish their courses.
  • Abide by corporate acts, laws, and requirements pertaining to serving alcoholic beverages.
  • Replenish beverages when necessary and check with guests and members to ensure they are satisfied.
  • Perform other related functions that may be assigned.
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