Banquet Server Jobs

About The Position

Requirements

• At least one year of serving experience.
• Meet the minimum age to serve alcohol under applicable state law.
• Thorough understanding of safe and perceptive service.
• Excellent customer service and verbal communication skills.
• Highly organized, with the ability to proactively prioritize needs, put first things first, and effectively manage resources and time.
• Ability to work a flexible schedule, including weekends and holidays.
• Ability to lift up to 25 pounds regularly and up to 75 pounds occasionally.
• Ability to maneuver up to 150 pounds occasionally for short periods.
• Ability to set up and take down tables, chairs, stages, and other banquet meeting fixtures.
• Ability to push and pull carts weighing up to 200 pounds occasionally.
• Ability to stand for extended periods constantly.

Nice To Haves

• Serving experience in an upscale, high-volume environment.

Responsibilities

• Provide food and beverage service to guests in banquet event spaces.
• Set tables in accordance with Radisson Blu standards.
• Prepare orders for presentation to guests based on specifications.
• Serve food, coffee, water, and other beverages, and refill beverages as needed.
• Clear tables during the dining experience using proper methods for removing dishes, glassware, and silverware.
• Clean banquet rooms and banquet kitchen areas during and after banquet functions.
• Cooperate closely with other servers to meet and exceed guest expectations.
• Create guest satisfaction through genuine hospitality and performance that meets service standards and exceeds guest expectations.
• Give guests personal attention, take personal responsibility, and use teamwork when providing service.
• Listen to guests, apologize with empathy, find solutions, and follow through when resolving problems.
• Notice when a guest is not satisfied and use best judgment in applying the 100% Guest Satisfaction approach.
• Perform other duties required by management to provide genuine hospitality and guest satisfaction.

Benefits

• Employee discounts on thousands of hotels.
• Complimentary meal in the associate cafeteria during the shift.
• Free parking.
• Paid sick time (MN Earned Sick and Safe Time).
• 401(k) Retirement Plan, beginning the first of the month following 30 days of service.
• Employee Assistance Program, beginning the first of the month following 30 days of service.