Banquet Server PT
About The Position
The Banquet Server provides customer service to internal and external customers of the Casino and Quinault Beach Resort and Casino operations. The role supports banquet functions by preparing and refreshing coffee stations, setting tables, serving meals, and clearing tables. It also involves completing side work, keeping work areas organized, and complying with applicable QBRC standards, regulations, policies, and procedures. The employee must maintain department security, confidentiality, and quality standards. Duties may change based on organizational needs or management direction.
Requirements
- Ability to communicate effectively with the public and other employees.
- Ability to deal professionally with difficult situations and people.
- Ability to meet deadlines.
- Fluency in reading, writing, and speaking English.
- Ability to manage multiple business priorities.
- Ability to adjust to schedule changes and cover shifts on short notice.
- Obtain a Food Handlers Permit within 30 days of employment at QBRC.
- Obtain T.I.P.S. within 30 days of employment at QBRC.
- Ability to lift 50 pounds.
- Ability to stand, move, and work throughout the office area and properties, including walking up to 1½ miles, climbing stairs, and sitting at a desk workstation for the duration of the shift.
Nice To Haves
- High school diploma or equivalent, or enrollment in a GED class.
- CPR certification.
- Six months of banquet attendant or server experience.
- Cash-handling experience.
Responsibilities
- Provide excellent customer service to internal and external customers.
- Establish and maintain effective working relationships with customers and employees.
- Address customer concerns and maintain a focus on customer service.
- Approach guests and employees in a friendly, service-oriented manner.
- Manage time effectively and meet or exceed productivity standards.
- Apply knowledge of basic food preparation, bar terminology, and wine service.
- Complete side work, including filling and stocking salt and pepper shakers, separating linen, and wiping kitchen counters.
- Prepare, deliver, and refresh coffee stations as assigned.
- Set or pre-set tables in the banquet room as assigned.
- Serve meals and clear tables at the conclusion of meal functions.
- Comply with QBRC standards and regulations to support safe and efficient resort operations.
- Maintain a neat and organized work area.
- Follow applicable personnel policies, procedures, internal controls, laws, and regulations.
- Maintain department security, confidentiality, and quality standards.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
