Banquet Server

OLDHAM GOODWIN PAYROLL LLC•New Braunfels, TX
•Onsite

About The Position

The Banquet Server represents the hotel and helps create a welcoming guest experience in a fast-paced environment. The role supports events and catering functions by preparing meeting spaces, assisting with service, maintaining banquet equipment and food storage areas, and responding to guest requests. Team members may also assist the kitchen or other departments as needed. Motivated candidates may be trained; previous hotel experience is not necessary.

Requirements

  • Strong customer service skills, including the ability to multitask.
  • Outgoing and engaging manner with guests.
  • Willingness to cross-train and assist in other departments as necessary.
  • Ability to regularly lift, carry, or otherwise move up to 50 pounds and occasionally move up to 100 pounds with assistance.
  • Ability to regularly stand, sit, walk, reach, use hands to handle or feel, talk, and hear.

Nice To Haves

  • Previous bar experience.
  • Food service and food handling experience.

Responsibilities

  • Move tables, chairs, and audio-visual equipment in and out of meeting rooms.
  • Set up and attend events, helping ensure group functions run smoothly.
  • Clean tables, chairs, and carpets in function spaces.
  • Maintain, organize, and inventory banquet equipment.
  • Assist with catering functions and support the kitchen with supplies, setup, maintenance, and cleanliness.
  • Provide high-quality customer service.
  • Present food and beverage items efficiently and courteously using designated serving styles.
  • Maintain working knowledge of food and drink menu items, promotions, ingredients, and preparation times.
  • Keep food and alcohol items stocked, organized, and maintained during evening reception.
  • Maintain organization and food safety standards in food storage areas.
  • Respond promptly, effectively, and empathetically to guest requests.
  • Learn and communicate information about the Marriott Rewards program and promotions.
  • Develop knowledge of hotel staff, room locations, amenities, and local shopping, entertainment, and dining.
  • Complete other related tasks assigned by the manager.
  • Follow proper moving and lifting procedures.
  • Assist in other departments as necessary.
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