Banquet Server

Four Winds Casinos Career Site • South Bend, IN

9d

About The Position

The Banquet Server provides dining service to guests efficiently, courteously, and professionally, maintaining a high standard of guest service. The role supports a pleasurable dining experience by serving food and beverages, attending to guest requests, keeping dining areas clean and orderly, and maintaining venue standards. The position also promotes a fun atmosphere for casino guests and encourages mutual respect, dignity, and integrity among employees through positive example.

Requirements

• Strong interpersonal and communication skills.
• Ability to read, analyze, and interpret policy and procedure manuals, maintenance instructions, and related documents.
• Ability to respond to common inquiries from employees or guests.
• Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
• Ability to apply common-sense reasoning to a variety of situations.
• Must obtain a Level 4 Gaming License.
• Ability to meet the physical demands of the role, including regularly using hands to handle objects, reaching, and talking or hearing; frequently standing and walking; and occasionally lifting up to 25 pounds.

Nice To Haves

• High school diploma or G.E.D. preferred.

Responsibilities

• Deliver prompt, efficient, and courteous food and beverage service to venue guests in accordance with venue standards.
• Take and fill food and drink orders and help keep guests’ dining areas clean and neat.
• Clear tables and reset them for new seating; ensure buffets and tables are set according to venue standards.
• Attend to guest requests and clear dishes after guests finish eating, maintaining a clean dining area.
• Keep workstations clean and stock dishes, silverware, paper supplies, and other required items.
• Assist other restaurant personnel with side work and opening or closing duties as necessary.
• Answer guest questions and refer them to appropriate management personnel when necessary.
• Monitor guest alcohol consumption and respond accordingly.
• Maintain professional grooming and appearance, and keep sight lines neat and organized.
• Sweep or mop as necessary.
• Promote a fun atmosphere for casino guests and encourage mutual respect, dignity, and integrity among employees by setting positive examples.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED