Banquet Server

River City Casino & Hotel • St. Louis, MO

22d • $8 - $25

About The Position

The Banquet Server provides fast, friendly, professional, and responsive customer service to restaurant guests, staff, and the culinary production team. The role takes food and beverage orders, promptly delivers prepared food, and checks periodically with guests to ensure satisfaction. The server maintains accurate menu knowledge, suggests items based on guest preferences, resolves service issues under established guidelines, and assists with bussing, cleaning, and setting tables. The role also maintains designated areas and equipment according to health, safety, and operating procedures, completes assigned side work, and protects confidential company matters. This is an on-call position paying $7.50 per hour plus tips, with average earnings of $22 to $25 per hour.

Requirements

• High school diploma or equivalent.
• Ability to read, write, speak, and understand English.
• Excellent customer service and interpersonal skills.
• Ability to work effectively independently and as part of a team.
• Ability to follow departmental and property policies and procedures.
• Ability to work flexible hours, including evenings, weekends, holidays, and overtime, as business needs dictate.
• Ability to share or divide attention among several ongoing activities, projects, or assignments.

Nice To Haves

• Previous food server experience in a high-volume restaurant.
• Knowledge of wine service, table service procedures, and table etiquette.

Responsibilities

• Provide fast, friendly, professional, and responsive customer service to guests, restaurant staff, and the culinary production team.
• Take food and beverage orders and deliver prepared food promptly.
• Check with tables periodically to ensure guest satisfaction.
• Maintain current and accurate knowledge of menu preparation techniques, seasonings, ingredients, and plate presentation.
• Suggest menu items based on expressed guest preferences.
• Resolve service issues according to established guidelines.
• Assist bus persons with bussing, cleaning, and setting tables as necessary.
• Maintain designated areas in accordance with established health and safety standards.
• Deep clean restaurant equipment, including tables, chairs, booths, soda and juice dispensers, and coffee machines, as scheduled or required.
• Operate and maintain equipment according to established guidelines and safety procedures.
• Complete assigned side work as directed.
• Maintain strict confidentiality in all company matters.

Benefits

• Day-one medical, dental, and vision benefits.
• Uber benefit for nearby metro stops.
• Recognition programs with cash rewards, gift cards, and more.
• Tuition reimbursement.
• Lindenwood University discounts.
• Diversity scholarship for team members’ children.
• Wellness programs.
• 401(k) matching.
• Annual performance bonus.
• Paid time off that is earned according to local policy and increases with length of employment.

What This Job Offers

• Education Level: High school or GED