On-Call Banquet Server @ La Colombe d'Or Hotel

La Colombe d'Or Hotel and Tonight & Tomorrow Restaurant•Houston, TX

22d

About The Position

The On-Call Banquet Server ensures that food and beverage service for special events meets La Colombe d’Or’s service and operational standards. The role involves engaging with guests during events, responding to their needs, and supporting consistent, high-quality service. Previous restaurant or banquet experience is required.

Requirements

Previous restaurant or banquet experience.
Strong teamwork skills.
Strong floor presence and people-management skills.
Excellent interpersonal skills with a focus on customer service.
Excellent time-management skills.
Excellent organizational skills and attention to detail.
Familiarity with food handling, safety, and other restaurant guidelines.
Thorough knowledge of product recipes, hotel policies, and guest special requests.
Ability to follow TABC legal guidelines and procedures.

Responsibilities

Be present on the restaurant and lobby floor and engage with customers during event hours.
Communicate with guests and staff clearly, professionally, and respectfully.
Respond to individual guest needs, inquiries, and complaints as they arise.
Ensure customer satisfaction with the dining and hotel experience.
Ensure consistent products and service.
Ensure service staff consistently follow proper service procedures during operations.
Seek out industry trends and products and share them with the Special Events & Catering Manager.
Execute event details as planned and designated by the Restaurant Manager and/or Special Events & Catering Manager.
Report repair or housekeeping needs for restaurant and banquet materials to the Special Events & Catering Manager.
Assist with upkeep, storage, and organization of banquet supplies.
Adhere to grooming guidelines and standards.
Observe TABC legal guidelines and procedures.
Maintain thorough knowledge of product recipes, hotel policies, and execution of guest special requests.
Apply hotel policies, procedures, and practices correctly.
Use established systems effectively and recommend system improvements.
Perform other duties as assigned.