Banquet Server

Heritage Hotels & Resorts•Albuquerque, NM

About The Position

Heritage Hotels & Resorts is seeking an enthusiastic Banquet Server to deliver refined, seamless service at banquets and special events. The role is on the front lines of the guest experience, helping create memorable events through attention to detail, professionalism, and teamwork. The server provides dining and beverage service, prepares event spaces and stations, maintains cleanliness and presentation, responds to guest concerns, handles checks and cash, and follows food safety, sanitation, and company service standards. The position pays $16–$18 per hour. The posting describes opportunities to work across multiple hotel locations, build a full-time schedule, and access full-time benefits.

Requirements

  • Strong communication, multitasking, and teamwork skills.
  • Ability to thrive in fast-paced, high-volume environments.
  • Current New Mexico Food Handler Certification and Alcohol Server Certification.
  • Ability to remain guest-focused and calm under pressure.
  • Ability to stand for extended periods and lift, carry, push, and pull 10+ pounds.
  • Flexible availability, including nights, weekends, and holidays.

Responsibilities

  • Deliver attentive, high-quality dining service during banquets and special events.
  • Set up dining areas, roll silverware, and prepare food and beverage stations.
  • Serve food and beverages efficiently in sync with event timelines.
  • Maintain cleanliness and professional presentation of dining and service areas.
  • Communicate effectively with team members and leadership throughout events.
  • Resolve guest concerns with professionalism and care.
  • Handle guest checks, cash, and tip reporting accurately.
  • Uphold food safety, sanitation, and company service standards.
  • Maintain a polished, professional appearance.

Benefits

  • 401(k) match of 25%.
  • Employee discounts across Heritage Hotels, restaurants, spa, and retail.
  • Complimentary meals during scheduled shifts.
  • Free employee parking.
  • Opportunities to work across multiple hotel locations, build a full-time schedule, and enjoy full-time benefits.
  • Supportive, people-first culture rooted in New Mexico pride and community.
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