Banquet Server

Choice Hotels International • Bloomington, MN

21d • Onsite

About The Position

The Banquet Server serves banquet guests promptly and courteously while maintaining a high level of quality and consistency. The role provides food and beverage service in banquet event spaces, prepares and presents orders, sets and clears tables, and helps clean banquet rooms and kitchen areas. The server works closely with other servers to provide genuine hospitality and meet or exceed guest expectations in accordance with Radisson Blu standards and the Yes I Can! service approach.

Requirements

• At least one year of serving experience.
• Meet the minimum age to serve alcohol under applicable state law.
• Thorough understanding of safe and perceptive service.
• Excellent customer service and verbal communication skills.
• Highly organized, with the ability to proactively prioritize needs, put first things first, and effectively manage resources and time.
• Ability to work a flexible schedule, including weekends and holidays.
• Ability to lift up to 25 pounds regularly and up to 75 pounds occasionally.
• Ability to maneuver up to 150 pounds occasionally for short periods.
• Ability to set up and take down tables, chairs, stages, and other banquet meeting fixtures.
• Ability to push and pull carts weighing up to 200 pounds occasionally.
• Ability to stand for extended periods constantly.

Nice To Haves

• Serving experience in an upscale, high-volume environment.

Responsibilities

• Provide food and beverage service to guests in banquet event spaces.
• Set tables in accordance with Radisson Blu standards.
• Prepare orders for presentation to guests based on specifications.
• Serve food, coffee, water, and other beverages, and refill beverages as needed.
• Clear tables during the dining experience using proper methods for removing dishes, glassware, and silverware.
• Clean banquet rooms and banquet kitchen areas during and after banquet functions.
• Cooperate closely with other servers to meet and exceed guest expectations.
• Create guest satisfaction through genuine hospitality and performance that meets service standards and exceeds guest expectations.
• Give guests personal attention, take personal responsibility, and use teamwork when providing service.
• Listen to guests, apologize with empathy, find solutions, and follow through when resolving problems.
• Notice when a guest is not satisfied and use best judgment in applying the 100% Guest Satisfaction approach.
• Perform other duties required by management to provide genuine hospitality and guest satisfaction.

Benefits

• Employee discounts on thousands of hotels.
• Complimentary meal in the associate cafeteria during the shift.
• Free parking.
• Paid sick time (MN Earned Sick and Safe Time).
• 401(k) Retirement Plan, beginning the first of the month following 30 days of service.
• Employee Assistance Program, beginning the first of the month following 30 days of service.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed