Assistant Store Manager Jobs

About The Position

Requirements

• Must be over the age of 18.
• Ability to lift and move at least 50 lbs.
• Ability to bend, squat, twist, and reach.
• Ability to stand and/or walk for at least 6 hours per shift.
• Ability to work a flexible schedule to meet business needs, including evening, weekend, and holiday shifts.
• Must be available to work at least 30 hours per week, including nights and weekends.

Nice To Haves

• Bachelor’s degree or equivalent work experience.
• Previous experience leading functional teams in a retail management role.
• Ability to multitask, attention to detail, and strong prioritization and time-management skills.
• Experience leading and developing teams, with a commitment to positively affecting others’ careers.
• Strong connections with local media, nonprofit organizations, and other key partners to drive traffic and brand awareness.
• Passion for Kendra Scott and the brand’s values of Family, Fashion, and Philanthropy.
• Willingness to relocate long-term for career growth opportunities is strongly preferred.

Responsibilities

• Model, teach, and coach WOW customer service and ensure guests feel welcome.
• Drive sales and store productivity, build guest connections, and support short- and long-term business plans and key performance indicators.
• Own an area of responsibility that positively impacts store performance.
• Motivate, inspire, train, and develop team members through feedback, recognition, teaching, and coaching.
• Promote positive guest experiences on the sales floor and at events, and foster team engagement and accountability.
• Increase brand awareness through philanthropy, community initiatives, events, and traffic-driving efforts.
• Help achieve event and giveback goals and acquire new customers.
• Ensure audit and shrink results meet Asset Protection Standards and follow company policies and procedures.
• Communicate clearly, provide ongoing performance feedback, listen actively, and encourage diverse opinions and ideas.
• Collaborate with others, share ideas, and build mutual accountability and commitment.
• Use reporting and daily sales trends to make timely decisions that support store financial goals and guest experiences.
• Take responsibility for personal and team actions, make sound decisions, and address challenging situations.