Assistant Store Manager (Operations)

Maverik•Lovelock, NV
•$21 - $23

About The Position

The Assistant Manager (Operations) helps lead the team, support daily store operations, and create an exceptional customer experience. The role coaches Team Members, helps keep the store running smoothly, and supports a culture of service, teamwork, and accountability. This full-time position is cross-trained between Food Service and Front-of-Store in a 24/7 store environment. The Assistant Manager models Maverik’s GET (Greet, Engage, and Thank) customer service expectations, coaches Team Members on consistent execution, and holds the team accountable for a welcoming customer experience. The role also assists with training, mentoring, and supervising Team Members and works alongside the team as needed to support store and Food Service operations.

Requirements

  • Must be at least 21 years old to apply.
  • Must obtain and maintain the food safety certification required by the applicable state or local jurisdiction.
  • Must be flexible to work in a 24/7 store, potentially including nights, weekends, and holidays.
  • Strong interpersonal and communication skills to engage effectively with Team Members and provide exceptional customer experiences.
  • Ability to remain calm and composed in high-pressure situations while delivering customer service.
  • Strong problem-solving skills, including recognizing and analyzing issues and developing effective solutions.

Nice To Haves

  • At least 1 year of supervisory experience is preferred.

Responsibilities

  • Model Maverik’s GET (Greet, Engage, and Thank) customer service expectations.
  • Coach Team Members on consistent customer-service execution and hold the team accountable for providing a welcoming, engaging experience.
  • Work alongside the team when needed to help ensure store and Food Service operations run smoothly.
  • Assist with training, mentoring, and supervising Team Members.
  • Support daily store operations and help foster service, teamwork, and accountability.

Benefits

  • Starting pay of $20.54–$22.54 per hour.
  • Eligibility for a bonus program.
  • Employee fuel discount and 50% off food and drinks.
  • Annual profit sharing for eligible Team Members.
  • Medical, dental, and vision insurance for full-time Team Members.
  • 401(k) plan with company match.
  • $20,000 company-paid life insurance.
  • Parental leave.
  • Education assistance or reimbursement program.
  • Growth opportunities, including promotion from within, consistent raises, and support for professional goals.
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