Assistant Store Manager (Operations)
About The Position
The Assistant Manager (Operations) helps lead the team, support daily store operations, and create an exceptional customer experience. The role coaches Team Members, keeps the store running smoothly, and contributes to a culture of service, teamwork, and accountability. This full-time position is cross-trained between Food Service and Front-of-Store at Maverik’s 24/7 stores. The Assistant Manager champions Maverik’s GET (Greet, Engage, and Thank) customer service expectations by modeling the behaviors, coaching Team Members on consistent execution, and holding the team accountable for a welcoming and engaging customer experience. The role also works alongside the team as needed and assists with training, mentoring, and supervision of Team Members. The position requires obtaining and maintaining food safety certification required by the applicable state or local jurisdiction.
Requirements
- Must be 21 or older to apply.
- Flexible availability, including potential nights, weekends, and holidays, to support 24/7 stores.
- Strong interpersonal and communication skills to engage Team Members and provide exceptional customer experiences.
- Ability to remain calm and composed in high-pressure situations while delivering customer service.
- Strong problem-solving skills, including recognizing and analyzing issues and creating effective solutions.
- Must obtain and maintain food safety certification required by the applicable state or local jurisdiction.
Nice To Haves
- At least one year of supervisory experience is preferred.
Responsibilities
- Model Maverik’s GET (Greet, Engage, and Thank) customer-service behaviors.
- Coach Team Members on consistent customer-service execution and hold the team accountable for a welcoming and engaging customer experience.
- Work alongside the team as needed to help ensure the store and Food Service operation run smoothly.
- Assist with training, mentoring, and supervising Team Members.
- Support daily store operations and help create a culture of service, teamwork, and accountability.
Benefits
- Employee fuel discount and 50% off food and drinks.
- Annual profit-sharing eligibility.
- Full-time Team Members have access to medical, dental, and vision insurance.
- 401(k) plan with company match.
- $20,000 company-paid life insurance.
- Parental leave.
- Education assistance or reimbursement program.
- Growth opportunities, including promotion from within and consistent raises.
- Eligibility for a bonus program.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
