Assistant Store Manager - Zales - Summit Mall

Signet Jewelers•Fairlawn, OH

About The Position

Zales is seeking an Assistant Store Manager to support the Store Manager and help lead daily store operations. The role focuses on maintaining individual and team performance standards to achieve sales and profit projections, creating an atmosphere of total customer satisfaction, developing team members’ skills and product knowledge through training and evaluation, and recruiting and selecting team members. The Assistant Store Manager also follows and enforces Company policies and procedures and performs other operational and strategic duties. Zales offers training in sales techniques, product knowledge, and skills to support career development. The company values integrity, diversity, teamwork, and advancement through promotion from within. The role offers base pay plus sales commission, benefits for eligible full-time team members, and additional rewards and development opportunities.

Requirements

  • At least one year of retail experience; experience with a jeweler or specialty retailer is preferred.
  • Knowledge of operating POS terminals and scanners and using basic computer software and hardware.
  • Ability to interpret instructions in written, oral, diagram, and schedule form.
  • Availability to work days, nights, and weekends.

Nice To Haves

  • Retail experience with a jeweler or specialty retailer.

Responsibilities

  • Assist the Store Manager in maintaining daily focus on individual and team members’ achievement of standards to attain sales and profit projections.
  • Contribute to an atmosphere of total customer satisfaction.
  • Develop team members’ skills and product knowledge through training and evaluation.
  • Recruit and select team members.
  • Follow and enforce all Company policies and procedures.
  • Perform other operational and strategic duties.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid vacation and paid holidays for full-time team members.
  • Tuition reimbursement and DCA courses based on position.
  • Training and career development programs, including the Associate Training System, Management Training System, District Manager in Training, and Career Development.
  • Merchandise discounts.
  • Incentive trips and contests.
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