Assistant Store Manager Jobs

About The Position

Requirements

• At least 2 years in an Assistant Manager role at a high-volume fashion retail company.
• Solid understanding of sales techniques and customer service best practices.
• Excellent team-building and leadership skills, with proven experience coaching employees in tactics to attract and retain clientele.
• Proven ability to lead a small to medium-sized Sales team to meet and exceed sales goals.
• Familiarity with inventory control systems and procedures.
• Upbeat, outgoing, engaging personality and ability to initiate contact with customers and identify their shopping needs.
• Proactive, can-do attitude; willingness to take on varied responsibilities and help wherever needed.
• High level of maturity, integrity, and attention to detail.
• Ability to establish and maintain good rapport with coworkers and customers.
• Open availability to work 5 days (40 hours) per week, including regular weekend shifts and some holidays.
• Ability to stand for up to 8 hours and carry up to 50 pounds, with or without reasonable accommodation; the position involves moving large bags of inventory.

Nice To Haves

• Bachelor’s degree in management, business administration, or a relevant field.

Responsibilities

• Assist with day-to-day responsibilities in a high-volume retail environment, focusing on driving sales.
• Assist with training and developing new Sales Associates.
• Help develop process improvements; link warehoused inventory to the store; track inventory performance; assist with restocking, organizing items, and overall inventory management.
• Process exceptions, including returns, damages, and other customer service issues.
• Ensure inventory is properly stocked and displayed to maximize sales.
• Welcome customers, help with clothing selections, keep fitting rooms ready by clearing merchandise and returning it to the sales floor, process transactions accurately and promptly, and execute end-of-day settlements accurately.
• Maintain expert-level product knowledge by becoming familiar with store inventory.
• Communicate customer questions, concerns, and feedback to the team in an appropriate time frame.
• Promote teamwork with a professional, warm attitude, particularly during fast-paced peak hours and seasons.

Benefits

• Competitive salary and generous annual bonus program, depending on experience.
• Employee-sponsored healthcare coverage.
• Fun and energetic environment with a growing retailer.
• Direct exposure and regular interaction with owners.
• Employee discount.
• Generous paid time off policy.
• Long-term incentives.