Assistant Store Manager

Nati Boutique•Unincorporated Santa Monica Mountains, CA

19d•$70,000 - $80,000

About The Position

Nati Boutique is seeking an experienced, professional Assistant Store Manager for its Cross Creek location. Reporting to the Store Manager, the Assistant Store Manager helps ensure smooth and efficient store operations, implements processes to attract and retain customers, and drives sales. The role also works closely with the CEO and co-owner to support financial sales goals. Successful candidates lead by example and uphold high customer-service standards in a fast-paced fashion retail environment. This position is full-time, requiring availability five days and 40 hours per week, including regular weekend shifts and some holidays. The base hourly rate is $30–$35, with an estimated annual range of $70,000–$80,000 including hourly pay and bonus. Actual compensation depends on experience and performance. The employer also describes performance bonuses, long-term incentives, and PTO as part of its rewards.

Requirements

At least 2 years of experience in an Assistant Manager role at a high-volume fashion retail company.
Solid understanding of sales techniques and customer-service best practices.
Excellent team-building and leadership skills, with proven experience coaching employees in tactics to attract and retain clientele.
Proven ability to lead a small- to medium-sized Sales team to meet and exceed sales goals.
Familiarity with inventory control systems and procedures.
Upbeat, outgoing, engaging personality; able to initiate contact with customers and identify their shopping needs.
Proactive, can-do attitude and willingness to take on varied duties and help wherever needed.
High level of maturity, integrity, and attention to detail.
Ability to establish and maintain good rapport with coworkers and customers.
Open availability to work five days (40 hours) per week, including regular weekend shifts and some holidays.
Ability to stand for up to 8 hours and carry up to 50 pounds, with or without reasonable accommodation; the position involves moving large bags of inventory.

Nice To Haves

Bachelor’s degree in management, business administration, or a relevant field.

Responsibilities

Assist with day-to-day responsibilities in a high-volume retail environment, with a focus on driving sales.
Assist with training and developing new Sales Associates.
Help develop process improvements; connect warehoused inventory with the store; track inventory performance; assist with restocking, organizing items, and overall inventory management.
Process exceptions, including returns, damages, and other customer-service issues.
Ensure inventory is properly stocked and displayed to maximize sales.
Welcome customers, assist with clothing selections, keep fitting rooms ready by clearing merchandise and returning it to the sales floor, process transactions accurately and promptly, and execute end-of-day settlements accurately.
Maintain expert-level product knowledge by becoming familiar with store inventory.
Communicate customer questions, concerns, and feedback to the team in an appropriate time frame.
Maintain a professional, warm attitude that supports teamwork, especially during fast-paced peak hours and seasons.