Assistant Store Manager

Extra Space Storage • Huntsville, AL

12d

About The Position

The Assistant Store Manager supports the daily operations of one or more self-storage locations under the guidance of the District Manager and Store Manager. The role helps maintain high cleanliness standards and operational excellence, builds customer relationships through in-person and phone interactions, presents a structured sales process, and manages customer accounts. This position works between multiple stores in the district. The stated location is closed on Sundays, and its office closes at 6 p.m.

Extra Space Storage describes itself as the largest self-storage company in the United States by store count, with over 4,000 stores nationwide. The company seeks reliable employees with strong communication skills and a passion for helping people. Applications will be accepted until the position is filled.

Requirements

• At least 1 year of customer-facing work experience.
• A current valid driver’s license and access to a reliable personal vehicle for daily bank deposits and travel to other sites as needed, except in New York City and Brooklyn.
• High school diploma or GED.
• Ability to perform indoor and outdoor duties ranging from sedentary desk work to physical tasks, with exposure to seasonal weather conditions.
• Ability to stand, walk, climb stairs, bend, sit, and lift or move items up to 35 pounds regularly and up to 50 pounds occasionally.

Nice To Haves

• Sales experience is preferred.
• College education is a plus.

Responsibilities

• Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions.
• Maximize sales objectives through unit rentals, unit insurance, and moving supplies.
• Maintain site cleanliness through continuous upkeep, including sweeping, mopping, and grounds maintenance in the office, storage buildings, and surrounding areas.
• Perform daily site safety inspections, including lock checks.
• Address and resolve customer concerns related to billing, security, auctions, and proper site usage.
• Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.
• Establish and maintain professional relationships with Extra Space employees.
• Perform additional duties as assigned.

Benefits

• Daytime hours, with the potential for Sundays off depending on location.
• Company culture with growth opportunities throughout the United States.
• Competitive starting pay.
• Paid time off accrued throughout the year and increasing with years of service.
• 401(k) match with Traditional and/or Roth choices.
• Medical benefit options, with up to a $1,000 annual employer contribution to a Health Savings Account.
• EXTRA Healthy Wellness Program with rewards toward the medical premium.
• BenefitHub discounts on apparel, auto, electronics, entertainment, pets, travel, and other categories.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED