Retail Assistant Store Manager- Cielo Vista

Lovisa•El Paso, TX

18d

About The Position

The Assistant Store Manager supports the Store Manager in leading the retail team, delivering exceptional customer experiences, and achieving business goals. The role involves developing team members, driving sales, overseeing store operations and merchandise flow, maintaining visual and cleanliness standards, resolving customer concerns, and supporting administrative and loss-prevention activities.

Requirements

At least 2 years of retail management experience.
Strong problem-solving and decision-making abilities.
Excellent interpersonal and communication skills.
Demonstrated leadership capabilities.
Passion for retail and fashion.
Ability to work in a fast-paced environment.
Flexible availability, including evenings, weekends, and holidays.
Physical ability to perform tasks such as standing, lifting, and moving merchandise.
Ability to embody company values and culture.
Professional appearance and attitude.

Responsibilities

Support the Store Manager in training, coaching, and developing store associates.
Foster effective communication among team members.
Lead by example in delivering outstanding customer service.
Assist with recruiting, hiring, and onboarding team members.
Drive sales performance through team motivation and leadership.
Execute operational procedures, including opening and closing protocols.
Manage inventory control and stockroom organization.
Oversee accurate shipment processing and merchandise flow.
Monitor and maintain shrink-prevention measures.
Ensure the store meets visual merchandising standards.
Create an engaging shopping environment.
Resolve customer concerns professionally and efficiently.
Maintain store appearance and cleanliness.
Lead the team in delivering personalized service.
Support payroll management and scheduling.
Maintain accurate financial records and reports.
Ensure compliance with company policies and procedures.
Assist with loss-prevention initiatives.
Act as a brand ambassador in-store and in the community.
Stay current with fashion trends and product knowledge.