Assistant Store Manager

Nati Boutique•Los Angeles, CA

19d•$70,000 - $80,000

About The Position

Nati Boutique is seeking an experienced Assistant Store Manager for its Cross Creek location. The role works under the Store Manager to help ensure smooth and efficient store operations, implement processes that attract and retain customers, drive sales, and support financial sales goals in collaboration with the CEO and co-owner. The Assistant Store Manager leads by example and supports a high standard of customer service, helping customers feel welcome and confident throughout their visit. The position requires open availability for five days and 40 hours per week, including regular weekend shifts and some holidays. Compensation is listed as $30–$35 per hour, with an estimated annual total of $70,000–$80,000 including bonus; the actual offer depends on experience and performance.

Requirements

At least 2 years of experience in an Assistant Manager role at a high-volume fashion retail company.
Solid understanding of sales techniques and customer service best practices.
Excellent team-building and leadership skills, with proven experience coaching employees in tactics to attract and retain clientele.
Proven ability to lead a small to medium-sized Sales team to meet and exceed sales goals.
Familiarity with inventory control systems and procedures.
Upbeat, outgoing, engaging personality, with the ability to initiate contact with customers and identify their shopping needs.
Proactive, can-do attitude and willingness to take on varied tasks and help wherever needed.
High level of maturity, integrity, and attention to detail.
Ability to establish and maintain good rapport with coworkers and customers.
Open availability to work five days (40 hours) per week, including regular weekend shifts and some holidays.
Ability to stand for up to 8 hours and carry up to 50 pounds, with or without reasonable accommodation; the role involves moving large bags of inventory.

Nice To Haves

Bachelor’s degree in management, business administration, or a relevant field.

Responsibilities

Assist with day-to-day operations in a high-volume retail environment, focusing on driving sales.
Assist with training and developing new Sales Associates.
Help develop process improvements and connect warehoused inventory with the store.
Track inventory performance; assist with restocking, organization, and overall inventory management.
Process exceptions, including returns, damages, and other customer service issues.
Ensure inventory is stocked and displayed to maximize sales.
Welcome customers, help them select clothing, keep fitting rooms ready by clearing and returning merchandise, process transactions accurately and promptly, and execute end-of-day settlements accurately.
Maintain expert-level product knowledge by becoming familiar with store inventory.
Communicate customer questions, concerns, and feedback to the team promptly.
Demonstrate a professional, warm attitude and encourage teamwork, particularly during fast-paced peak hours and seasons.
Help drive financial sales goals in collaboration with the CEO and co-owner.