Assistant Store Manager
About The Position
Nati Boutique is seeking an experienced Assistant Store Manager for its Cross Creek location. Reporting to the Store Manager, this role supports smooth and efficient store operations, implements processes to attract and retain customers, drives sales, and works with the CEO and co-owner toward financial sales goals. The Assistant Store Manager provides hands-on leadership and customer service, supports the training and development of Sales Associates, and helps maintain inventory and merchandising standards in a high-volume fashion retail environment. The role requires availability to work five days and 40 hours per week, including regular weekend shifts and some holidays. Compensation is a base hourly rate of $30–$35, with an estimated annual range of $70,000–$80,000 including bonus; actual offers depend on experience and performance.
Requirements
- At least 2 years of experience in an Assistant Manager role at a high-volume fashion retail company.
- Solid understanding of sales techniques and customer service best practices.
- Excellent team-building and leadership skills, with proven experience coaching employees in tactics to attract and retain clientele.
- Proven ability to lead a small to medium-sized Sales team to meet and exceed sales goals.
- Familiarity with inventory control systems and procedures.
- An upbeat, outgoing, engaging personality, with the ability to initiate contact with customers and identify their shopping needs.
- A proactive, can-do attitude and willingness to take on varied tasks and help wherever needed.
- High level of maturity, integrity, and attention to detail.
- Ability to establish and maintain good rapport with coworkers and customers.
- Availability to work five days (40 hours) per week, including regular weekend shifts and some holidays.
- Ability to stand for up to 8 hours and carry up to 50 pounds, with or without reasonable accommodation; the position involves moving large bags of inventory.
Nice To Haves
- Bachelor’s degree in management, business administration, or a relevant field.
Responsibilities
- Assist with day-to-day responsibilities in a high-volume retail environment, with a focus on driving sales.
- Assist with training and developing new Sales Associates.
- Help develop process improvements and link warehoused inventory into the store.
- Track inventory performance and assist with restocking, organizing merchandise, and overall inventory management.
- Process exceptions, including returns, damages, and other customer service issues.
- Ensure inventory is stocked and displayed to maximize sales.
- Welcome customers, help them select clothing, and provide a high level of customer service.
- Keep fitting rooms ready by promptly clearing merchandise and returning it to the sales floor.
- Process transactions accurately and promptly, and execute end-of-day settlements accurately.
- Maintain expert product knowledge by familiarizing yourself with store inventory.
- Communicate customer questions, concerns, and feedback to the team in an appropriate time frame.
- Model a professional, warm attitude and encourage teamwork, particularly during busy peak hours and seasons.
- Work with the Store Manager and the CEO and co-owner to support store operations and financial sales goals.
Benefits
- Competitive salary.
- Generous annual performance bonus program.
- Employee-sponsored healthcare coverage.
- Paid time off, described as a generous PTO policy.
- Employee discount.
- Long-term incentives.
- Fun and energetic environment with a growing retailer.
- Direct exposure and regular interaction with the owners.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
