Assistant Manager
About The Position
Citi Trends is an off-price value retailer of apparel, accessories, and home trends. The company is growing and investing in its stores, employees, and future leaders, with an emphasis on strong store leadership, customer experience, and developing talent from within. The Assistant Store Manager supports daily store operations, team leadership, and staffing efforts in close partnership with the Store Manager. The role helps drive sales performance, maintain operational excellence, and support the hiring, onboarding, and development of store associates. The position also contributes to customer-focused store operations, compliance, merchandising execution, and loss prevention.
Requirements
- High school diploma or equivalent required.
- 2–4 years of experience as an Assistant Manager or in a similar retail leadership role.
- Strong communication, organizational, and people leadership skills.
- Ability to work a flexible schedule, including nights and weekends.
- Ability to perform basic math calculations, including percentages.
Nice To Haves
- 3–5 years of overall retail experience preferred.
Responsibilities
- Support daily store operations to meet sales goals, customer experience standards, and operational expectations.
- Monitor sales activity and guide associates in delivering excellent customer service.
- Assist with inventory control, inventory transactions, and shrink prevention.
- Ensure compliance with company policies, procedures, and operational standards.
- Supervise and support associates in sales, inventory, cash handling, and customer service.
- Assist the Store Manager with recruiting and hiring activities, including candidate screening, interviews, onboarding, and training support.
- Support recruiting and retention efforts to help maintain appropriate staffing levels.
- Provide ongoing coaching, feedback, and performance support to associates.
- Maintain a safe, organized, and customer-focused store environment.
- Reinforce company policies, procedures, and loss prevention standards.
- Support consistent execution of merchandising, operational, and visual standards.
- Perform additional duties as assigned to support store operations and business needs.
Benefits
- Health insurance
- Dental insurance
- Paid vacation
- 401(k) plan
- Paid training
- Opportunities for continued growth
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
