Assistant Store Manager

AutoZone•Pottstown, PA

About The Position

The Assistant Store Manager supports AutoZone’s daily store operations, team performance, and sales in a fast-paced retail environment. The role assists the Store Manager with developing and leading store personnel, delivering customer service, maintaining inventory and cash-flow performance, and ensuring efficient, safe operations. The Assistant Store Manager may take responsibility for store operations in the absence of the Store Manager or Commercial Sales Manager. The position also supports budgeting and financial oversight, including reviewing Profit & Loss statements and controlling expenses. It promotes a clean, organized shopping environment through effective merchandising, and helps maintain a positive, productive team culture focused on employee development and customer satisfaction.

Requirements

  • Basic automotive parts knowledge.
  • Proven leadership experience, with strong communication, decision-making, and sales-driving skills.
  • Integrity, professionalism, and commitment to customer satisfaction.
  • Ability to thrive in a fast-paced environment while driving operational excellence and team engagement.
  • Ability to foster a positive work culture focused on employee development and results.
  • Proficiency in managing, analyzing, and reconciling Profit & Loss statements.
  • Ability to lift, load, and deliver merchandise safely and accurately.
  • Flexibility to work evenings, weekends, and holidays as business needs arise.

Nice To Haves

  • Strong people skills and effective communication in both Spanish and English.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Assist the Store Manager with recruiting, supervising, scheduling, training, and developing store personnel.
  • Promote clear and effective communication with employees and customers.
  • Help meet sales targets, maintain accurate inventory levels, and optimize cash flow.
  • Oversee store operations and ensure efficient workflows and compliance with company standards when the Store Manager or Commercial Sales Manager is absent.
  • Ensure customers receive WOW! service, proactively resolve concerns, and turn complaints into positive experiences.
  • Lead company initiatives that support productivity, employee training and retention, operational efficiency, and effective merchandising.
  • Maintain a clean, organized, and visually appealing shopping environment.
  • Enforce Personal Protective Equipment use, promote workplace safety, and assist with risk management.
  • Support budgeting, analyze Profit & Loss statements, and monitor expense controls to maximize profitability.

Benefits

  • Competitive pay.
  • Medical, dental, and vision plans.
  • Exclusive discounts and perks, including an AutoZone in-store discount.
  • 401(k) with company match.
  • Stock Purchase Plan.
  • AutoZoners Living Well Program, including free mental health support.
  • Opportunities for career growth.
  • Paid time off for full-time employees.
  • Life and short- and long-term disability insurance options for full-time employees.
  • Health Savings and Flexible Spending Accounts with wellness rewards for full-time employees.
  • Tuition reimbursement for full-time employees.
  • One-on-one benefits guidance.
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