Assistant Store Manager

Nati Boutique•New York, NY

19d•$70,000 - $80,000

About The Position

Nati Boutique is seeking an experienced, professional Assistant Store Manager for its Cross Creek location. Reporting to the Store Manager, this role helps ensure smooth and efficient store operations, supports operational processes that attract and retain customers, and drives sales. The Assistant Store Manager also works closely with the CEO and co-owner to help achieve financial sales goals. The role calls for a customer-focused leader who sets a strong example and supports a high standard of service in a fast-paced fashion retail environment.

Requirements

At least 2 years in an Assistant Manager role at a high-volume fashion retail company.
Solid understanding of sales techniques and customer service best practices.
Excellent team-building and leadership skills, with proven experience coaching employees in tactics to attract and retain clientele.
Proven ability to lead a small to medium-sized Sales team to meet and exceed sales goals.
Familiarity with inventory control systems and procedures.
Upbeat, outgoing, engaging personality and ability to initiate contact with customers and identify their shopping needs.
Proactive, can-do attitude; willingness to take on varied responsibilities and help wherever needed.
High level of maturity, integrity, and attention to detail.
Ability to establish and maintain good rapport with coworkers and customers.
Open availability to work 5 days (40 hours) per week, including regular weekend shifts and some holidays.
Ability to stand for up to 8 hours and carry up to 50 pounds, with or without reasonable accommodation; the position involves moving large bags of inventory.

Nice To Haves

Bachelor’s degree in management, business administration, or a relevant field.

Responsibilities

Assist with day-to-day responsibilities in a high-volume retail environment, focusing on driving sales.
Assist with training and developing new Sales Associates.
Help develop process improvements; link warehoused inventory to the store; track inventory performance; assist with restocking, organizing items, and overall inventory management.
Process exceptions, including returns, damages, and other customer service issues.
Ensure inventory is properly stocked and displayed to maximize sales.
Welcome customers, help with clothing selections, keep fitting rooms ready by clearing merchandise and returning it to the sales floor, process transactions accurately and promptly, and execute end-of-day settlements accurately.
Maintain expert-level product knowledge by becoming familiar with store inventory.
Communicate customer questions, concerns, and feedback to the team in an appropriate time frame.
Promote teamwork with a professional, warm attitude, particularly during fast-paced peak hours and seasons.