Merchandising ASM

Lowe's Home Centers • Clemson, SC

18d

About The Position

The Merchandising Assistant Store Manager leads a team of associates in delivering exceptional customer service and maintaining a clean, safe, and well-stocked store. The role is accountable for achieving sales and margin goals, improving operational efficiency, and maximizing customer satisfaction with the in-store experience. It involves anticipating customer flow and work demand, adjusting coverage and schedules, planning for sales spikes, and ensuring inventory is positioned to meet demand. The manager conducts safety walks, monitors use of store power equipment, and coaches associates on safe work practices.

At times, this position provides full leadership over the store. The manager collaborates with store leadership peers, the District Manager, and Area support staff to assess customer needs and establish methods for meeting service, sales, and operational objectives. The role may rotate through Specialty and Operations assignments for cross-training and development.

Regular travel is not required, although occasional travel may be needed for meetings, training, or support of neighboring stores. The position is generally scheduled for 48 hours, with additional hours potentially required based on business needs, and requires morning, afternoon, and evening availability any day of the week.

Requirements

• 2 years of experience leading associates in a retail environment.
• 3 years of experience working in a fast-paced, cross-functional work environment.
• 1 year of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility.
• Experience using Microsoft Office Suite.
• Ability to obtain sales-related licensure or registration as required by law.
• Ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Ability to lift at least 25 pounds without assistance; may lift over 25 pounds with or without assistance.
• Availability mornings, afternoons, and evenings any day of the week.

Nice To Haves

• Bachelor's degree in a related field.
• 5 years of experience leading service associates in a retail or consumer service industry.
• 3 years of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility.
• Experience working in the home improvement retail sector.
• Broad knowledge of interior and exterior product categories, such as flooring, cabinets, millwork, building materials, appliances, home décor, lighting, and plumbing.
• Experience working with store computer systems, including Project Tool, Genesis, M2O, and Thin Client.

Responsibilities

• Lead associates in delivering exceptional customer service and maintaining a clean, safe, and well-stocked store.
• Achieve sales and margin goals while driving operational efficiencies and customer satisfaction.
• Anticipate customer flow and work demand, and adjust efforts and schedules to provide appropriate coverage.
• Plan for sales spikes and ensure the store has adequate in-stock product to support demand.
• Conduct safety walks, monitor the use of store power equipment, and coach associates on safe work practices.
• Provide full leadership over the store when needed.
• Collaborate with store leadership peers, the District Manager, and Area support staff to develop methods for achieving service, sales, and operational objectives.
• Rotate through Specialty and Operations assignments when asked for cross-training and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed