Assistant Manager Jobs

About The Position

Requirements

• High school diploma or general education degree (GED); minimum two years related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Knowledge of Microsoft Excel and Word software and the Jacmar Food Service order processing system.
• Valid California driver license.

Responsibilities

• Monitors and supervises day-to-day restaurant and shift operations.
• Creates a team environment that delivers outstanding operations performance and guest service every day.
• Executes in-store promotional campaigns and participates in local marketing activities in the community.
• Trains and coaches shift leads and team members to drive the execution of Shakey’s "Fast, Friendly, Clean" culture and standards.
• Assists in restaurant hiring and management of staffing levels to ensure adequate coverage during all shifts and day parts.
• Consistently monitors restaurant operations to identify opportunities for improvement.
• Maintains a positive learning and training environment for all team members and delivers training on all work stations.
• Monitors team member performance and provides ongoing coaching, counseling and recognition feedback.
• Takes food, supply and merchandise inventories and places orders to restock.
• Creates store manager and team member work schedules and posts them on a timely basis.
• Ensures compliance with Shakey’s cash handling, safety/security and Team Member Handbook policies and procedures.
• Ensures safe and sanitary practices regarding all aspects food handling, preparation, serving and storage.
• Manages store operations to control inventory, food and beverage and labor expenses.
• Maintains a safe work environment and ensures adherence to all safety standards and procedures.
• Maintains compliance with all employment and labor laws.
• Manages restaurant operations to satisfactorily pass quarterly internal financial audits.
• Inspects food storage and preparation practices to maintain quality standards and comply with sanitation regulations.
• Investigates and resolves food quality and guest service complaints.
• Works in any work station when required to support efficient restaurant operations.
• Performs other duties and responsibilities as required or requested.
• Assists in supervising the daily activities of 20 to 30 employees.
• Carries out assistant supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning and assigning work; monitoring performance; rewarding and disciplining employees; addressing complaints and resolving problems.