Assistant Engineering Manager

Breckenridge Grand Vacations•Breckenridge, CO
•$63,960 - $76,700•Onsite

About The Position

At Breckenridge Grand Vacations, the Assistant Engineering Manager at Grand Timber Lodge helps create a welcoming experience for owners, guests, and coworkers by supporting the comfort, safety, and functionality of the resort. This hands-on leadership role oversees engineering inventory and vendor relationships, supports preventative maintenance, and assists with staff management and department operations. The position promotes quality, safety, efficiency, and a culture of ownership, while ensuring that guest and owner concerns are followed through to resolution. The Assistant Engineering Manager supports the Engineering Manager across staffing, scheduling, training, performance management, financial administration, inspections, emergency response, and interdepartmental communication. The role may serve as Manager on Duty when the Engineering Manager is absent. It also involves responding to escalated guest or owner concerns and enforcing company hospitality, safety, and operational standards.

Requirements

  • Associate's degree or equivalent from a two-year college or technical school; alternatively, six months to one year of related experience and training, or an equivalent combination of education and experience.
  • Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint, with at least one year of experience using these programs.
  • Ability to operate standard office equipment, including a copier, fax, scanner, phone, and calculator.
  • Ability to use a personal computer and mobile device to access company programs and accurately record time worked.
  • Familiarity with internet navigation and online research.
  • Valid U.S. driver's license and an acceptable driving record as determined by the company.
  • Ability to speak, read, write, and interpret English.
  • Ability to read and interpret business correspondence, technical manuals, safety rules, and government regulations.
  • Ability to write clear business correspondence, procedures, and reports.
  • Ability to present information effectively and respond to questions from managers, guests, owners, and vendors.
  • Ability to perform arithmetic with whole numbers, fractions, and decimals, and make calculations involving area, dimensions, percentages, proportions, volume, and weight.
  • Ability to solve practical problems involving varied concrete variables and limited standardization, and interpret written, oral, diagram, or schedule instructions.
  • Ability to sit and work at a computer workstation for more than two-thirds of the workday.
  • Ability to lift up to 10 pounds frequently, up to 25 pounds occasionally, and between 50 and over 100 pounds on rare occasions.
  • Ability to stand, walk, and perform repetitive arm motions for up to two-thirds of the time.
  • Ability to stoop, kneel, crouch, crawl, climb, or balance on rare occasions.
  • Close, distance, color, and peripheral vision, along with close visual acuity and depth perception.

Nice To Haves

  • Previous supervisory experience.
  • Experience with HVAC systems.
  • Experience with mechanical systems.
  • Proficiency using hand and power tools.
  • Background in carpentry.
  • Knowledge of pool and hot tub chemistry.
  • Ability to obtain a Certified Pool Operator (CPO) license within one year of accepting the position; obtaining this certification is a condition of employment.
  • Ability to type by touch.
  • Experience with computerized maintenance management or inventory software.
  • Demonstrated ability to multitask effectively and lead multiple projects and personalities.
  • A track record of exceptional customer service and anticipating needs.
  • Experience developing and delivering staff training.

Responsibilities

  • Oversee engineering inventory and supplies, maintain stock levels, conduct inventory checks and audits, and improve tracking and storage systems.
  • Keep the Engineering Manager informed about inventory using the company inventory management system.
  • Research parts and supplies, obtain quotes, prepare cost comparisons, place orders, verify deliveries, and maintain vendor relationships as the department's primary vendor liaison.
  • Assist with recruiting, hiring, training, scheduling, performance reviews, evaluations, coaching, and performance goal setting for staff.
  • Guide and coach Engineering Technicians, delegate work based on skill levels, and conduct quality checks on completed work.
  • Train staff on engineering office software, inventory procedures, and customer service protocols; maintain staff performance, attendance, and tardiness records.
  • Assist with scheduling and managing preventative maintenance in company software.
  • Act as Manager on Duty when the Engineering Manager is absent.
  • Help monitor department expenses, review and code invoices, and assist with monthly financials, production cost analyses, budgeting, and forecasting.
  • Complete administrative tasks, including updating job descriptions, coordinating time-off requests, and processing HR forms.
  • Keep the shop, storage areas, and closets clean, organized, and safe.
  • Resolve escalated guest and owner requests or complaints with empathy, follow up on unresolved situations, and ensure they are closed out.
  • Participate in boiler, elevator, fire, and insurance inspections as needed.
  • Respond to fire alarms and building evacuations as a first responder.
  • Enforce safety standards and proper PPE use in accordance with OSHA guidelines.
  • Assist with employee accident and workers' compensation claims and complete required documentation.
  • Participate in the Crisis Management Team and Emergency Response plan.
  • Promote communication and collaboration with other departments and managers, and communicate company information, policy changes, and safety updates to engineering staff.
  • Respond promptly and professionally to email, voicemail, and radio correspondence.
  • Uphold and enforce company Hospitality Standards, Core Standards, and policies.
  • Attend, support, and help conduct company training sessions and department meetings.

Benefits

  • Health, vision, and dental insurance plans
  • Company-paid life insurance coverage
  • Voluntary life and accidental death/dismemberment insurance
  • HSA and FSA-dependent care accounts
  • Retirement plan
  • Generous paid time off and sick leave
  • Paid Volunteer Time Off
  • Bereavement leave
  • Biannual bonuses
  • Tuition Reimbursement Program
  • Employee wellness programs
  • Ski and recreation center pass loan programs
  • Lodging and gear discounts
  • Sporting and concert event tickets
  • Pet insurance partner discounts
  • Occasional-use transferable passes for access to six premier resorts through the owners' program
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