Assistant Program Manager - Engineering
About The Position
The Planning and Development Services Department provides opportunities for continuous learning and professional growth. The Assistant Program Manager – Engineering works with a multidisciplinary team of scientists and engineers committed to protecting the environment. The role leads and mentors engineers and other professionals conducting environmental plan reviews for erosion and sediment control, stormwater management, flood issues, and related areas. It advances education, process improvement, and programmatic changes to facilitate permitting and compliance. The position manages relationships and collaborates with the development community, stakeholders, and partner municipalities. It leads a responsive, customer-centric team that proactively assesses situations to prevent issues from escalating. Working closely with Division and Department leadership, the role advances department initiatives, supports the budget process and expansion requests, develops performance measures, and tracks and accommodates legislative changes affecting the program. The Watershed Management Division aims to provide first-class service and make contributions with impacts beyond the County. Wake County’s Planning and Development Services Department includes Administration, Planning & Zoning, Building Permits & Inspections, and Watershed Management, and supports collaboration and leadership at all levels. The position is located at WCOB in Raleigh, North Carolina. The regular work schedule is Monday through Friday, 8:30 a.m. to 5:15 p.m. In an emergency, the employee may be expected to participate in preparedness and response operations, including temporary assignments with different duties, hours, or work locations, and relevant exercises and training. A background check may be required.
Requirements
- Bachelor's degree in Engineering; equivalent education and experience are accepted.
- Four years of experience in environmental health, environmental planning, inspections, or engineering.
- North Carolina Professional Engineer (PE) license upon hire or ability to obtain it through comity.
- Valid driver's license and a safe driving record.
- Ability to communicate effectively in writing and orally, including explaining technical specifications to non-technical groups.
- Ability to work with internal and external stakeholders and collaborate on projects involving multiple people and organizations.
- Knowledge of customer service principles and processes, including assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.
- Ability to identify system performance measures and take action to improve or correct performance while maintaining high-quality core services.
- Analytical, problem-solving, and computer skills, with in-depth knowledge of rules, design principles, and methods for controlling sedimentation and erosion and mitigating stormwater runoff and flooding.
- Include all prior work experience on the application and resume.
Nice To Haves
- Master's degree in Civil or Environmental Engineering or a related field.
- Five years of experience applying engineering principles to sedimentation and erosion control and stormwater management.
Responsibilities
- Lead and mentor a team of engineers and other professionals conducting environmental plan reviews for erosion and sediment control, stormwater management, flood issues, and related areas.
- Advance education, process improvement, and programmatic changes to facilitate permitting and compliance.
- Manage relationships and collaborate with the development community, stakeholders, and partner municipalities.
- Lead a responsive, customer-centric team and proactively assess situations to prevent issues from escalating.
- Work with Division and Department leadership to advance department initiatives and support the budget process and expansion requests.
- Develop and track performance measures.
- Track legislative changes affecting the program and make provisions to accommodate them.
- Participate in emergency preparedness and response operations, including temporary assignments, exercises, and training when required.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
