Engineering Program Manager

NMB•San Jose, CA

About The Position

The Engineering Program Manager manages Engineering and QA issues during development and sustaining business at customer accounts for NMBTC. The role serves as the primary technical and project contact for OEMs, tiers, customers, and other stakeholders, and coordinates engineering issues and project closure across NMB’s engineering division, factories, and customers. The position supports account managers, manufacturers’ representatives, and the Business Unit Manager; provides technical guidance to project teams; and prepares project status, risk, and findings presentations for stakeholders, including OEMs and upper management at MTCE and NMBTC. The manager works with customers and internal teams on motor and fan design, customer product applications, quality issue resolution, technical support, process improvements, and product development. Regular customer visits and collaboration with sales and engineering teams are part of the role.

Requirements

Mechanical Engineering degree preferred.
3–5 years of engineering experience in a related field; supervision experience is mentioned in the qualification requirements.
Ability to work in a cross-functional organization.
Computer skills, including Microsoft Office, Word, Excel, PowerPoint, Project, drawing/design software, and Minitab statistical software.
Excellent written, verbal, and communication skills.
English language skills.
Applicants must be legally authorized to work for any employer in the United States; employment eligibility verification is required at hire. Visa sponsorship is not available.
Ability to meet the stated physical requirements: a normal amount of sitting and standing, average mobility to move around an office, and ability to perform a normal amount of computer work.

Nice To Haves

Mechanical Engineering degree.
Experience with SolidWorks or other drawing/design software.

Responsibilities

Support Account Managers, manufacturers’ representatives, and the Business Unit Manager.
Act as the main technical and project contact for OEMs, tiers, and other stakeholders, including customer Engineering and QA staff and NMB Engineering teams.
Provide subject matter expertise, guidance, and support to team members on assigned projects.
Own communication and closure of Engineering issues (PCN, ECR, ECN) between NMB’s engineering division, factory, and customers.
Prepare and deliver project status, risk, and findings presentations to key stakeholders, including OEMs and upper management at MTCE and NMBTC.
Cooperatively design motors and fans with customers, accounting for NMB Design and Production Engineering requirements and customer requirements, and/or communicate customer product application and design requirements to NMB Engineering teams.
Develop and maintain detailed project plans and ensure milestones are met on schedule.
Drive closure of quality issues with customer and internal NMB stakeholders.
Provide customers with information about products, technology, NMB production capabilities, design for manufacturing, and business unit initiatives.
Support customer Engineering and Quality audits at the factory by preparing team members for customer expectations.
Identify new applications and coordinate customer application development with engineering in Germany, application engineers, factory, marketing, and sales staff.
Identify process improvements, make recommendations, and implement resolutions.
Track project progress and performance, identifying and resolving roadblocks.
Work with account managers, customers, NMB internal groups, factories, and Minebea Headquarters to identify customer needs and solutions.
Stay current on industry trends and best practices and evaluate opportunities to introduce Minebea products to OEMs.
Develop relationships at all levels with customers and visit them regularly, independently in coordination with sales or together with the sales team, for interactive engineering discussions.
Perform other duties related to the job function as required.