Assistant Retail Manager Full Time

Sun Tan City - STC Management Group, LLC•Carmel, IN

5d•$17 - $22

About The Position

The Assistant Salon Director helps maintain a high-energy, positive, client-centric salon environment and supports store performance and operational excellence. The role supervises and manages Tanning Consultants, leads by example in salon operations, and holds the team accountable for delivering an exceptional client experience and meeting productivity goals. The position assists the Salon Director with revenue, expenses, staffing, and other salon functions. The schedule is expected to be five days per week, approximately 40 to 45 hours depending on hourly or salary status. Management coverage may require nights and Saturdays and Sundays. The role may also work independently and alone during shifts as business needs require.

Requirements

Basic computer skills, including the ability to use Word, Excel, and Outlook.
Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
Knowledge of client service techniques and operational practices.
Problem-solving, organizational, and planning skills.
Strong leadership skills and knowledge of supervisory practices and procedures, with the ability to coach and mentor.
Team-building skills.
Ability to prioritize and delegate.
Reliable ability and transportation to go to the bank as needed.
Ability to work approximately five days per week and 40 to 45 hours, depending on hourly or salary status.
Ability to work nights and Saturdays and Sundays as required.

Nice To Haves

College education.
Management and/or sales experience.

Responsibilities

Monitor and manage the salon’s daily operations in a fast-paced environment.
Lead by example in company operations, create a client-centric experience, and meet personal sales expectations.
Maintain a professional and impeccably clean salon environment.
Establish clear goals and objectives for team members.
Coach, train, and provide feedback to improve team members’ daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling revenue and expenses.
Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.
Work nights and weekends as needed to provide management coverage.
Travel to the bank as needed using reliable transportation.