QSR Store Assistant

Circle K Stores•Niles, OH

5d•Onsite

About The Position

The Restaurant Assistant Manager assists the Restaurant Manager with daily restaurant operations and supervises the team when the Restaurant Manager is absent. The role leads and coaches Restaurant Team Members and works with the management team to uphold Company and Brand operational standards and ensure guest satisfaction. The assistant manager may also perform other duties as assigned, and responsibilities may change.

Requirements

Full-time availability during all hours of operation, including at least one hour before opening and after closing.
Valid state driver's license.
Excellent communication skills.
Ability to motivate, coach, and lead team members.
Integrity and ability to keep commitments.
Positive attitude and focus on achieving results.
Ability to gain control during stressful situations and exhibit a sense of urgency.
Ability to work well with others or independently.
Ability to frequently bend, twist at the waist, kneel, squat, stand, and walk; occasionally climb and descend ladders.
Ability to tolerate extreme cold and hot temperatures and work around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises.
Ability to reach, grasp, and manipulate objects with hands throughout the shift, including reaching overhead.
Ability to push, pull, lift, and carry up to 10 pounds frequently and 50 pounds or more occasionally, including lifting from ground to overhead.

Responsibilities

Provide excellent, fast, and friendly guest service; coach and correct team members.
Conduct second interviews for team members and shift leads.
Maintain a clean restaurant by cleaning and performing general housekeeping duties.
Assign shift duties and follow up to ensure they are completed.
Direct the team and ensure food is prepared and served according to Brand, Company, and health department regulations.
Coach team members on food preparation and production management guidelines.
Share relevant information with team members and assist with training on new products.
Place campaign materials upon request.
Ensure product quality, food safety, and operational standards.
Monitor the accuracy of cash, sales, and inventory control records throughout the shift; complete required shift and end-of-day paperwork and counts, and report discrepancies to the immediate supervisor.
When the Restaurant Manager is absent, complete daily, weekly, and end-of-period paperwork, inventory and cash counts, truck orders, and other administrative duties.
Maintain a safe environment for team members and guests by following government laws and safety codes.
Complete incident reports in accordance with the 5-minute rule policy.
Partner with the Restaurant Manager and take ownership of financial and operational metrics to help ensure restaurant profitability.
Demonstrate Company values: One Team, Do the Right Thing, Takes Ownership, and Play to Win.