QSR Store Assistant
About The Position
The Restaurant Assistant Manager assists the Restaurant Manager with daily restaurant operations and supervises the team in the Restaurant Manager’s absence. The role leads and coaches Restaurant Team Members and works with the management team to uphold Company and Brand operational standards and ensure guest satisfaction. The assistant manager helps maintain food quality, food safety, cleanliness, cash and inventory accuracy, regulatory compliance, and restaurant financial and operational performance. The listed duties describe the general nature of the role and may change; other duties may also be assigned.
Requirements
- Full-time availability during all hours of operation, including at least one hour before opening and after closing.
- Valid state driver's license.
- Excellent communication skills.
- Ability to motivate, coach, and lead team members.
- Act with integrity and keep commitments.
- Maintain a positive attitude and focus on achieving results.
- Ability to gain control during stressful situations and demonstrate a sense of urgency.
- Ability to work effectively with others or independently.
- Frequently bend, twist at the waist, kneel, squat, stand, and walk.
- Occasionally climb and descend ladders.
- Tolerate extreme cold and hot temperatures and work around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises.
- Reach, grasp, and manipulate objects with hands throughout the shift, including reaching overhead.
- Frequently push, pull, lift, and carry up to 10 pounds, and occasionally handle 50 pounds or more, including lifting from ground level to overhead.
Responsibilities
- Provide fast, friendly guest service and coach or correct team members as needed.
- Conduct second interviews for team member and shift lead candidates.
- Maintain restaurant cleanliness through housekeeping, assign shift duties, and follow up to ensure completion.
- Direct the team to prepare and serve food according to Brand, Company, and health department requirements; coach team members on food preparation and production guidelines.
- Share relevant information with team members and assist with training on new products.
- Place campaign materials when requested.
- Ensure product quality, food safety, and operational standards are met.
- Monitor cash, sales, and inventory control records throughout the shift; complete required shift and end-of-day paperwork and counts, and report discrepancies to the immediate supervisor.
- When the Restaurant Manager is absent, complete required daily, weekly, and end-of-period paperwork, inventory and cash counts, truck orders, and other administrative duties.
- Promote a safe environment for team members and guests by following government laws and safety codes.
- Complete incident reports in accordance with the 5-minute rule policy.
- Partner with the Restaurant Manager and take ownership of meeting financial and operational metrics to support restaurant profitability.
- Demonstrate Company values: One Team, Do the Right Thing, Takes Ownership, and Play to Win.
Benefits
- Unlimited tip pooling.
- Medical, dental, vision, term life, and AD&D plans.
- Flexible spending and health savings accounts.
- Short-term disability.
- Paid vacation time off.
- Company holidays paid at time and a half.
- Matching 401(k).
- Tuition reimbursement.
- Stock purchase plan.
- Employee discount program.
- Discount meal benefit.
- Wellness plan.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
