QSR Store Assistant

Circle K•Niles, OH

6d•$17 - $21•Onsite

About The Position

The Restaurant Assistant Manager assists the Restaurant Manager with the restaurant’s daily operations and supervises the team in the manager’s absence. The role leads and coaches Restaurant Team Members and works with the management team to uphold company and brand operating standards and ensure guest satisfaction. The position also supports restaurant profitability by taking ownership of financial and operational performance metrics. The Assistant Manager provides guest service, assigns and follows up on shift duties, supports team member interviews and training, and helps ensure food quality, food safety, cleanliness, and compliance with brand, company, health department, government, and safety requirements. The role monitors shift cash, sales, and inventory records; completes required shift and daily paperwork and counts; and, when the Restaurant Manager is absent, handles additional administrative tasks such as inventory counts and truck orders. This is a full-time role requiring availability during all operating hours, including at least one hour before opening and after closing. The work involves frequent standing and walking, bending and other movement, handling objects throughout the shift, and occasional lifting of more than 50 pounds. Employees may work around extreme temperatures, kitchen equipment, sharp objects, and loud noise. Reasonable accommodations may be made for known limitations unless they would be unreasonable or create an undue hardship.

Requirements

Full-time availability during all hours of operation, including at least one hour before opening and one hour after closing.
Valid state driver’s license.
Excellent communication skills.
Ability to motivate, coach, and lead team members.
Integrity and ability to keep commitments.
Positive attitude.
Focus on achieving results while maintaining an enjoyable work environment.
Ability to gain control during stressful situations and exhibit a sense of urgency.
Ability to work effectively with others or independently.
Frequently bend, twist at the waist, kneel, squat, stand, and walk.
Occasionally climb and descend ladders.
Ability to tolerate extreme cold and hot temperatures and work around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises.
Ability to reach, grasp, and manipulate objects with hands throughout the shift, including reaching overhead.
Ability to push, pull, lift, and carry up to 10 pounds frequently and more than 50 pounds occasionally, including lifting from ground to overhead.

Responsibilities

Assist the Restaurant Manager with daily restaurant operations and supervise the team in the manager’s absence.
Provide excellent, fast, and friendly guest service; coach and correct team members.
Conduct second interviews for team members and shift leads.
Maintain a clean restaurant through cleaning and general housekeeping; assign shift duties and follow up on completion.
Direct the team to prepare and serve food according to brand, company, and health department regulations; coach team members on food preparation and production guidelines.
Share relevant information with team members and assist with new product training.
Place campaign materials when requested.
Ensure product quality, food safety, and operational standards.
Monitor the accuracy of cash, sales, and inventory control records throughout the shift; complete required shift and end-of-day paperwork and counts, and report discrepancies to the immediate supervisor.
In the Restaurant Manager’s absence, complete daily, weekly, and end-of-period paperwork, inventory and cash counts, truck orders, and other required administrative duties.
Promote a safe environment for team members and guests by following government laws and safety codes.
Complete incident reports in accordance with the 5-minute rule policy.
Partner with the Restaurant Manager and take ownership of financial and operational metrics to support restaurant profitability.
Demonstrate the company values: One Team, Do the Right Thing, Takes Ownership, and Play to Win.