QSR Store Assistant

Circle K•Frankton, IN

9d•Onsite

About The Position

This position assists the Restaurant Manager with daily restaurant operations and supervises the team in the manager’s absence. The Restaurant Assistant Manager leads and coaches Restaurant Team Members and works with the management team to maintain Company and Brand operating standards and ensure guest satisfaction. The role includes providing fast, friendly guest service; assigning and following up on shift duties; ensuring food is prepared and served according to Brand, Company, and health department rules; maintaining product quality and food safety; and helping train team members. The assistant manager also monitors cash, sales, and inventory records, completes required shift and daily paperwork and counts, and performs additional administrative and ordering duties when the Restaurant Manager is absent. The position supports a safe restaurant environment and the achievement of financial and operational goals. It requires availability during all operating hours, including at least one hour before opening and after closing. The work involves frequent standing and walking, handling objects throughout the shift, working around restaurant equipment and temperature extremes, and periodically lifting heavier items.

Requirements

Full-time availability during all hours of operation, including at least one hour before opening and one hour after closing.
Valid state driver’s license.
Excellent communication skills.
Ability to motivate, coach, and lead team members.
Acts with integrity and keeps commitments.
Positive attitude.
Focus on achieving results while having fun.
Ability to gain control during stressful situations.
Sense of urgency.
Ability to work well with others or independently.
Frequently bend, twist at the waist, kneel, squat, stand, and walk.
Occasionally climb and descend ladders.
Ability to tolerate extreme cold and hot temperatures and work around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises.
Ability to reach, grasp, and manipulate objects with the hands throughout the shift, including reaching overhead.
Ability to push, pull, lift, and carry up to 10 pounds frequently and up to 50 or more pounds occasionally, including lifting from ground to overhead.

Responsibilities

Provide excellent guest service in a fast and friendly manner and coach or correct team members as needed.
Conduct second interviews for team members and shift leads.
Maintain a clean restaurant through cleaning and general housekeeping; assign shift duties and follow up on their completion.
Direct the team and ensure food is prepared and served in accordance with Brand, Company, and health department regulations.
Coach team members on food preparation and production management guidelines.
Share relevant information with team members and assist with new product training.
Place campaign materials upon request.
Ensure product quality, food safety, and operational standards are met.
Monitor the accuracy of cash, sales, and inventory control records throughout the shift.
Complete required end-of-shift and end-of-day paperwork and counts, and communicate discrepancies to the immediate supervisor.
When the Restaurant Manager is absent, complete daily, weekly, and end-of-period paperwork, inventory and cash counts, truck orders, and other required administrative duties.
Help ensure a safe environment for team members and guests by following government laws and safety codes.
Complete incident reports in accordance with the 5-minute rule policy.
Partner with the Restaurant Manager and take ownership of financial and operational metrics to support a profitable restaurant.
Model the Company values: One Team, Do the Right Thing, Takes Ownership, and Play to Win.