Assistant Manager Trainee

Sherwin-Williams • Hanover, MD

5d

About The Position

The Sherwin-Williams Assistant Manager Trainee Program is an accelerated, entry-level position designed to prepare current employees for a Store Management role in 18–24 months. After successfully completing the initial 6–8-week training, participants may progress into an Assistant Store Manager position. Trainees collaborate with store management to oversee a million-dollar business and learn store operations, customer relationships, and internal strategy. The role focuses on growing market share by selling products to commercial users, including painting contractors, purchasing agents, and manufacturers. Training covers customer service, sales, marketing, finance, and operations, and includes support through formal discussions about objectives and development. The position typically works 44 hours per week, which may include evenings and/or weekends. It is eligible for performance-based bonus compensation and company benefits.

Requirements

• Be at least 18 years of age.
• Be legally authorized to work in the country of employment without current or future employment visa sponsorship.
• Have a valid, unrestricted driver's license.
• Have at least a high school diploma or GED.
• Be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.

Nice To Haves

• At least one year of experience in retail, sales, or customer service.
• At least one year of experience in a leadership role, supervising others, or leading teams.
• Previous experience selling paint and paint-related products.
• Work experience using timekeeping and/or customer relationship management (CRM) systems.
• An associate's degree or higher in business, sales, or marketing.
• Previous experience in a team-oriented setting, including work experience, extracurricular activities, or military service.
• Willingness to relocate for future job opportunities.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Complete training consistent with the established program.
• Support business strategies to increase sales and optimize profitability.
• Ensure high levels of customer satisfaction through excellent service.
• Build and maintain knowledge of products to provide effective customer recommendations.
• Build positive relationships with wholesale and retail customers.
• Complete store administration.
• Ensure compliance with policies and procedures, including safety, loss prevention, and security.
• Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays.
• Support employee training, development, performance management, and corrective action.
• Respond to and resolve customer and employee complaints.
• Partner with the Store Manager to make outside sales calls to increase market share.

Benefits

• Performance-based bonus, subject to applicable company plan terms.
• Medical, dental, and vision coverage.
• Flexible Spending Accounts (FSAs).
• Disability coverage.
• Retirement and savings benefits.
• Generous time-away-from-work package, including personal leave, paid parental leave, medical leave, and vacation.
• Paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED