Assistant Manager Trainee

Sherwin-Williams•Airway Heights, WA

About The Position

The Sherwin-Williams Assistant Manager Trainee Program is an accelerated, entry-level position designed to prepare current employees for a Store Management role in 18–24 months. After successful completion of the initial 6–8-week training, participants may progress into an Assistant Store Manager position. The typical schedule is 44 hours per week and may include evenings and/or weekends. Trainees collaborate with store management to oversee a million-dollar business and contribute leadership and insight to the store’s development and strategy. The program provides exposure to store operations, customers, and internal strategy. The role also supports growth in market share by selling to large commercial users, including painting contractors, purchasing agents, manufacturers, and other customers requiring large volumes of products. The training program develops skills for a career in management and professional sales, including customer service, sales, marketing, finance, and operations. Participants receive support through formal discussions reviewing objectives and development, leadership development, and opportunities to build professional relationships in the community. The position is eligible for performance-based bonus under applicable Company plans and for health, retirement, savings, and time-away benefits. Job duties involve contact with customers, including possible contact with minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other items of value. A criminal-history review is required to protect the business, its operations and reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

Be at least 18 years of age.
Be legally authorized to work in the country of employment without current or future sponsorship for employment work visa status.
Have a valid, unrestricted driver’s license.
Have at least a high school diploma or GED.
Be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 pounds and occasionally up to 70 pounds.

Nice To Haves

At least one year of experience in retail, sales, or customer service.
At least one year of experience in a leadership role, supervising others, or leading teams.
Previous work experience selling paint and paint-related products.
Work experience using timekeeping and/or customer relationship management (CRM) systems.
An associate’s degree or higher in business, sales, or marketing.
Previous experience in a team-oriented setting, including work, extracurricular activities, or military service.
Willingness to relocate for future job opportunities.
Ability to read, write, comprehend, and communicate in more than one language, including Spanish.

Responsibilities

Complete training consistent with the established program.
Support business strategies to increase sales and optimize profitability.
Ensure high levels of customer satisfaction through excellent service.
Build and maintain knowledge of products to provide effective customer recommendations.
Build positive relationships with wholesale and retail customers.
Complete store administration.
Ensure compliance with policies and procedures, including safety, loss prevention, and security.
Maintain store condition and visual merchandising standards, including promotional packages and sales floor displays.
Support employee training, development, performance management, and corrective action.
Respond to and resolve customer and employee complaints.
Partner with the Store Manager to make outside sales calls and increase market share.

Benefits

Performance-based bonus, subject to applicable Company plans.
Medical, dental, and vision coverage.
Flexible Spending Accounts (FSAs).
Disability coverage.
Retirement and savings benefits.
Personal leave, paid parental leave, medical leave, vacation, and holidays.
Paid holidays, including a floating holiday, for eligible full-time regular employees not covered by a collective bargaining agreement.
Paid vacation and a minimum of three frontloaded paid flex days in the year of hire, prorated based on hire date, for eligible employees.
Paid sick leave accrual for eligible employees working in Washington and Seattle, according to the stated location-specific accrual rates.
Paid military leave for up to four workweeks in a 12-month rolling period for eligible employees.
Paid bereavement leave for eligible employees.
Two weeks of paid parental leave after one year of employment following birth, adoption, or foster placement.