Assistant Manager Trainee

Sherwin-Williams • Frederick, MD

1d

About The Position

The Sherwin-Williams Assistant Manager Trainee Program is an accelerated, entry-level program designed to prepare current employees for a Store Management role in 18–24 months. After successfully completing the initial 6–8-week training, participants may progress into an Assistant Store Manager position. During the program, trainees collaborate with store management to oversee a million-dollar business and learn store operations, customer and client needs, and internal strategy. The role involves growing market share by selling products to commercial users, including painting contractors, purchasing agents, manufacturers, and other customers needing large volumes of products.

The training program develops skills for a career in management and professional sales, including customer service, sales and marketing, finance, and operations. The program includes development discussions and opportunities to build leadership skills and community relationships. The role is typically scheduled for 44 hours per week, which may include evenings and/or weekends. It is eligible for performance-based bonus under applicable company plans, as well as health, retirement and savings benefits and time away from work benefits.

Requirements

• Be at least 18 years of age.
• Be legally authorized to work in the country of employment without requiring employment visa sponsorship now or in the future.
• Have a valid, unrestricted Driver’s License.
• Have at least a high school diploma or GED.
• Be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. occasionally.

Nice To Haves

• At least one year of experience in retail, sales, or customer service.
• At least one year of experience in a leadership role, supervising others, or leading teams.
• Previous work experience selling paint and paint-related products.
• Work experience using timekeeping and/or customer relationship management (CRM) systems.
• An associate’s degree or higher in business, sales, or marketing.
• Previous experience in a team-oriented setting, including work experience, extracurricular activities, or military service.
• Willingness to relocate for future job opportunities.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Complete training consistent with the established program.
• Support business strategies to increase sales and optimize profitability.
• Ensure high levels of customer satisfaction through excellent service.
• Build and maintain knowledge of products to make effective customer recommendations.
• Build positive relationships with wholesale and retail customers.
• Complete store administration.
• Ensure compliance with policies and procedures, including safety, loss prevention, and security.
• Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays.
• Support employee training, development, performance management, and corrective action.
• Respond to and resolve customer and employee complaints.
• Partner with the Store Manager to make outside sales calls to increase market share.

Benefits

• Performance-based bonus, subject to applicable company plan terms.
• Medical, dental, and vision coverage.
• Flexible Spending Accounts (FSAs).
• Disability coverage.
• Retirement and savings benefits.
• Generous time-away-from-work package, including personal leave, paid parental leave, medical leave, vacation, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED