Assistant Manager Trainee

Sherwin-Williams • Frederick, MD

21h

About The Position

The Sherwin-Williams Assistant Manager Trainee Program is an accelerated, entry-level position designed to prepare current employees for a Store Management role in 18–24 months. After successful completion of the initial 6–8-week training, participants may progress into an Assistant Store Manager position. The typical schedule is 44 hours per week and may include evenings and/or weekends.

Trainees collaborate with store management to oversee a million-dollar business and contribute leadership and insight to the store’s development and strategy. The program provides experience in store operations, customer relationships, and internal strategy. Trainees also help grow market share by selling to commercial customers who purchase products in large volumes. Training covers customer service, sales and marketing, finance, and operations, and includes development support and opportunities to build relationships in the community.

The position is eligible for a performance-based bonus and company benefits, including health coverage, spending accounts, disability coverage, retirement and savings benefits, and time away from work. Duties involve contact with customers, including potentially minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuable items. The company has determined that criminal-history review is necessary for business and safety purposes.

Requirements

• Be at least 18 years of age.
• Be legally authorized to work in the country of employment without current or future employment-visa sponsorship.
• Have a valid, unrestricted driver's license.
• Have at least a high school diploma or GED.
• Be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.

Nice To Haves

• At least one year of experience in retail, sales, or customer service.
• At least one year of experience in a leadership role, supervising others, or leading teams.
• Previous work experience selling paint and paint-related products.
• Experience using timekeeping and/or customer relationship management (CRM) systems.
• An associate's degree or higher in business, sales, or marketing.
• Experience in a team-oriented setting, including through work, extracurricular activities, or military service.
• Willingness to relocate for future job opportunities.
• Ability to read, write, comprehend, and communicate in more than one language, including Spanish.

Responsibilities

• Complete training consistent with the established program.
• Support business strategies to increase sales and optimize profitability.
• Ensure high levels of customer satisfaction through excellent service.
• Build and maintain knowledge of products to make effective customer recommendations.
• Build positive relationships with wholesale and retail customers.
• Complete store administration.
• Ensure compliance with policies and procedures, including safety, loss prevention, and security.
• Maintain store condition and visual merchandising standards, including promotional packages and sales floor displays.
• Support employee training, development, performance management, and corrective action.
• Respond to and resolve customer and employee complaints.
• Partner with the Store Manager on outside sales calls to increase market share.

Benefits

• Performance-based bonus, subject to the terms of the company's applicable plans.
• Health benefits, including medical, dental, and vision coverage.
• Flexible Spending Accounts (FSAs).
• Disability coverage.
• Retirement and savings benefits.
• Time-away-from-work package, including personal leave, paid parental leave, medical leave, vacation, and holidays.
• Leadership development and structured career-development support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED