Assistant Manager Trainee

Sherwin-Williams•Ponderay, ID

About The Position

The Sherwin-Williams Assistant Manager Trainee Program is an accelerated, entry-level program designed to prepare current employees for a Store Management role in 18–24 months. Following successful completion of an initial 6–8-week training period, participants may progress into an Assistant Store Manager position. The typical schedule is 44 hours per week and may include evenings and/or weekends. Trainees collaborate with store management to oversee a million-dollar business and contribute leadership and insight to store development and strategy. The program teaches store operations, customer relationships, and internal strategy. Participants help grow market share by selling products to commercial customers, including painting contractors, purchasing agents, manufacturers, and other users with large-volume needs. Training covers the skills needed for a career in management and professional sales, including customer service, sales and marketing, finance, and operations. The program includes structured development support and formal discussions to review objectives and progress, leadership development, and opportunities to build professional relationships in the community. The position is eligible for performance-based bonus subject to applicable company plans, and for benefits including health coverage, spending accounts, disability coverage, retirement and savings benefits, and time away from work. The role involves contact with customers, potentially including minors, and access to cash and payment methods, electronic equipment, personal information, merchandise, and other valuable items. The Company states that it conducts criminal-history reviews for business, operational, and safety reasons. Sherwin-Williams is an equal opportunity employer and considers qualified applicants with arrest or conviction records in accordance with applicable laws.

Requirements

Be at least 18 years of age.
Be legally authorized to work in the country of employment without requiring employment-visa sponsorship now or in the future.
Have a valid, unrestricted driver's license.
Have at least a high school diploma or GED.
Be able, with or without reasonable accommodation, to retrieve materials from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.

Nice To Haves

At least one year of experience in retail, sales, or customer service.
At least one year of experience in leadership roles, supervising others, or leading teams.
Previous work experience selling paint and paint-related products.
Work experience using timekeeping and/or customer relationship management (CRM) systems.
An associate's degree or higher in business, sales, or marketing.
Previous experience in a team-oriented setting, including work, extracurricular activities, or military service.
Willingness to relocate for future job opportunities.
Ability to read, write, comprehend, and communicate in more than one language.
Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

Complete training consistent with the established program.
Support business strategies to increase sales and optimize profitability.
Ensure high levels of customer satisfaction through excellent service.
Build and maintain knowledge of products to make effective customer recommendations.
Build positive relationships with wholesale and retail customers.
Complete store administration.
Ensure compliance with policies and procedures, including safety, loss prevention, and security.
Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays.
Support employee training, development, performance management, and corrective action.
Respond to and resolve customer and employee complaints.
Partner with the Store Manager to make outside sales calls to increase market share.