Assistant Branch Manager Jobs

About The Position

Requirements

• High school diploma or GED.
• At least 6 years of retail banking experience.
• Experience in a supervisory or management role leading a project, process, or team.
• An equivalent combination of education and experience may be considered in lieu of a degree.
• Ability to lift and move up to 25 pounds.

Nice To Haves

• Extensive knowledge of retail banking products, policies, procedures, and systems.
• Confidence navigating complex accounts and experience with consumer and QuickStep lending.
• Strong client service and relationship-building skills, with effective communication in person, over the phone, and via email.
• Effective selling, cross-selling, and referral abilities to support branch growth.
• Problem-solving, negotiation, and client financial information interpretation skills.
• Experience in a financial sales-oriented role and interest in helping clients find appropriate solutions.

Responsibilities

• Oversee daily financial transactions, including deposits, withdrawals, check cashing, and loan payments.
• Lead sales, operations, and client service efforts while coaching, mentoring, and developing the teller team.
• Support operational tasks and ensure they are completed accurately and on time.
• Follow and reinforce policies and procedures to minimize risk and support strong audit results.
• Engage clients in proactive financial conversations using the Banner Way process and tools.
• Present tailored recommendations aligned with each client's financial needs and goals.
• Refer clients to other business partners when additional expertise is needed.
• Answer questions, troubleshoot client account issues, and ensure prompt resolution.
• Maintain an in-depth understanding of operational processes, compliance requirements, and security standards.
• Serve as acting manager in the absence of the Branch Manager.

Benefits

• Annual incentive potential
• Medical, dental, vision, LTD, STD, and life benefits
• Paid vacation time, sick time, and 11 company-paid holidays
• 401(k) with up to 4% match
• Tuition reimbursement