Assistant Branch Manager

Regional Finance•Bartlesville, OK
•Onsite

About The Position

Regional Finance is hiring an Assistant Branch Manager to support branch sales, customer service, lending operations, and team development. The role serves customers in person and by phone as part of Regional’s omnichannel lending model. The position offers opportunities for leadership development, including a training program intended to prepare high-performing Assistant Managers for Branch Manager roles. The role includes individual and branch-level sales goals, customer relationship management throughout the loan lifecycle, assistance with training and coaching teammates, and early-stage delinquency management. The Assistant Branch Manager must ensure accurate, compliant lending activity and clearly explain loan terms and optional products. Top performers may earn up to $72,640 per year in total compensation, including bonus. Base pay starts at $19.00 to $28.00 per hour, depending on skills and experience, with potential monthly bonuses of up to $1,200 based on individual and team performance. This is an on-site role. Standard hours are Monday through Friday, 8:30 AM to 5:30 PM; occasional Saturdays and late evenings may be required based on business needs.

Requirements

  • At least 3 years of experience in a performance-driven sales environment.
  • Ability to handle cash payments.
  • High school diploma or equivalent.
  • Valid driver's license and reliable, insured transportation.

Nice To Haves

  • Bilingual in Spanish and English.
  • Associate's or bachelor's degree.

Responsibilities

  • Exceed individual and branch-level loan sales targets through proactive customer outreach and follow-up.
  • Build and maintain customer relationships throughout the full loan lifecycle and recommend tailored financial solutions.
  • Assist in training and coaching new team members.
  • Apply credit underwriting techniques and sales tools to support informed lending decisions.
  • Manage consumer loan accounts that are 1–30 days past due through outbound calls, texts, and emails, working with borrowers on payment arrangements, extensions, or other approved solutions.
  • Ensure compliance, accuracy, and operational excellence in lending activities.
  • Clearly explain loan terms and optional products so customers understand their options.
  • Multitask and adapt to changing demands to provide timely and efficient service.

Benefits

  • Health insurance, including prescription coverage.
  • Dental insurance.
  • Vision insurance.
  • Disability insurance.
  • Life insurance.
  • 401(k) plan with up to 4% matching contributions.
  • 17 paid time off days plus company holidays.
  • G.O.A.L. Training Program to prepare high-performing Assistant Managers for Branch Manager positions.
  • Optional, employee-funded C.A.R.E. Fund for employees facing severe emergencies.
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