Bilingual Assistant Branch Manager

Regional Finance • Orange, CA

3d • Onsite

About The Position

Regional Finance is hiring a Bilingual Assistant Branch Manager to support its in-person and omnichannel consumer lending business. The role focuses on achieving individual and branch loan sales targets, building customer relationships throughout the loan lifecycle, and recommending tailored financial solutions. The position also contributes to team training and coaching, uses credit underwriting techniques and sales tools, and manages early-stage delinquent accounts through customer outreach and approved repayment solutions. The successful candidate provides clear information about loan terms and optional products while maintaining compliance, accuracy, and operational excellence.

This is an on-site role serving customers in person and by phone. Standard hours are Monday through Friday, 8:30 a.m. to 5:30 p.m.; occasional Saturdays and late evenings may be required based on business needs. Base pay starts at $19 to $28 per hour depending on skills and experience. Top performers can earn up to $72,640 annually in total compensation, including bonus, with bonus opportunities of up to $1,200 per month based on individual and team performance. Regional offers a training program designed to prepare high-performing Assistant Managers for Branch Manager positions.

Requirements

• At least 3 years of experience in a performance-driven sales environment.
• Ability to handle cash payments.
• High school diploma or equivalent.
• Valid driver's license.
• Reliable, insured transportation.
• Bilingual in Spanish and English.

Nice To Haves

• Associate's or bachelor's degree.

Responsibilities

• Exceed individual and branch-level loan sales targets through proactive customer outreach and follow-up.
• Build and maintain customer relationships throughout the full loan lifecycle and recommend tailored financial solutions.
• Assist in training and coaching new team members.
• Apply credit underwriting techniques and sales tools to support informed lending decisions.
• Manage early-stage delinquent consumer loan accounts that are 1–30 days past due through outbound calls, texts, and emails.
• Work with borrowers to resolve past-due balances through payment arrangements, extensions, or other approved solutions.
• Ensure compliance, accuracy, and operational excellence in lending activities.
• Clearly explain loan terms and optional products so customers understand their options.
• Multitask and adapt to changing role demands while providing timely and efficient service.

Benefits

• Health insurance, including prescription coverage.
• Dental insurance.
• Vision insurance.
• Disability insurance.
• Life insurance.
• 401(k) plan with up to 4% matching contributions.
• 17 paid time off days plus company holidays.
• G.O.A.L. Training Program to prepare high-performing Assistant Managers for Branch Manager positions.
• Optional, employee-funded C.A.R.E. Fund to support employees facing severe emergencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED